User Support Forum

That seemed to fix it! Thank you so much! We have three special services this weekend with lots of visitors. Praying this solves our issues and check in/out goes smoothly!

I'm not seeing PCServer11 under PowerChurch. What I see is CheckIn11. There's no Dymo Labels. Is this because we use PC Online?

It seems that all of the sudden check-in is printing very tiny barcodes on the children's name tags. So small that our scanners don't want to recognize them. Is there a setting to change the size? (I would like to thank Neil in advance for his help! )

I can definitely see that. We were just hoping it would speed things up for our regulars, and help the ones that have a tendency to lose things.

Thanks, Neil. That's a bummer! I did search for bar code and key tag, but didn't find what you sent me. I guess I just didn't go back far enough.

I'm playing around with bar codes for check in. We'd like to to assign each of our regular parents a key tag to speed up check in/out. Today I set up a test activity and found that check in works great. However, I noticed it still prints a "claim ticket" for the parent and that you can't use the sam...

I need to run a report of phone numbers, both mobile and home, but can't seem to find the right report for this.

Help!!

When I attempt to upload pictures to Power Church I am getting this error. "This operation as been canceled due to restrictions in effect on this computer. Please contact your system administrator." I am the system administrator (I use my personal computer for my church work). How do I fix this?

We're using a brand new system that's running Windows 8, and the printer is connected directly to the computer. I'll have to check the Maintenance release.

I'm sorry, what is MR?

Weekly we have issues with our printer not printing tags. The only solution we have found is to unplug the printer... sometimes multiple times, and restart the computer. Even then it doesn't always fix it. Then we pray really hard until it starts working again. Has anyone else experienced this? Cert...

I just downloaded the Kiosk on another system at our church so we can use it for adult check-ins for our Wednesday night classes that start tomorrow. Everything went swimmingly until I went to open the Kiosk and got the message "The connection to the server responded with: Forbidden." I restarted th...

NeilZ wrote:

karamellow1 wrote:Thank you! How do we do that exactly?

If I remember right, when you go into Powerchurch Check-In setup there is a setting that you need to uncheck.

Thank you I found it! Yay! That solves multiple issues!

Thank you! How do we do that exactly?

We are getting ready to launch the check-in system at our church this weekend. This past Sunday we did a run through with our security team. I ran across several issues in the process. 1. The system won't allow a note to be entered in express check-in. There is a space for notes, but the box is blue...