User Support Forum

That's what I thought would occur, I appreciate the feedback. Thanks

I'm trying to understand precisely how PowerChurch reconfigures the files following a Merge Accounting Funds command. We have a General Fund-01 and a Building Program Fund-02. We want to start using the 01 fund and move away from the 02 fund. If we execute the Merge Accounting Funds command to merge...

Yes, when you select the "Add Background Check" in PowerChurch a date is entered in the "Last Checked" box and that date is the one that shows up on the PowerChurch report titled "Adults with Background Checks." When you select the button on the personal profile screen for an individual that has not...

When we print the report "Adults with Background Checks" through the PowerChurch Membership/Personal Profiles/Reports - Personal Profiles menu list, what we get is a list of people who have had a request submitted for a background check, not just those who have actually had a background check perfor...

The reference posting you gave me corrected the 941 numbers when we made the corrections using the "More Options" adjustments. Thanks again for your timely and very helpful assistance.

The ministers do not have federal taxes taken from their salaries by the church. They are filing their own federal taxes and we do not have a state income tax.

We have been using PowerChurch Online since January 2014 and are currently trying to complete the quarterly 941 form for the first time from PowerChurch. We have a total of 9 employees, three who are ministers that have not opted to voluntarily have federal taxes taken out. When PowerChurch complete...

Neil, thanks for the help on this. This was very helpful for us.

When we started using PowerChurch Online in January 2014, we entered two checks through the setup assistant that had not cleared the bank as of the end of December 2013 to establish the balance of our accounts as of the first of January 2014. Since then, those two checks have been declared "lost" an...

Appreciate the quick reply. I apparently had the wrong port number - once I corrected that I did get a successful test on sending emails. Thanks.

I'm having a similar problem identified in a previous post regarding being unable to send emails through PowerChurch Online. I keep getting the message "Could not establish TCP/IP connection with the server; connection attempt failed because the connected party did not properly respond after a perio...

IRS Pub. 1828 states that a church must provide a written statement to a donor who makes a payment exceeding $75 partly as a contribution and partly for goods or services provided by the organization. What is the best way to differentiate this in the PowerChurch contribution module so that the year ...