User Support Forum

Thanks for the updates. I just got a new computer, and thought it might be due to a particular bundled (unwanted) security software.

I'm getting this message when I try to use Power Church:
IDS Server Message
"Failed to connect to "online.mypowerchurch.com" on port #491. Please contact your system administrator."

Any suggestions on how to fix this? Thanks much

Today I'm having an ongoing issue with PowerChurch Online locking up and then closing. I've logged in at least a dozen times today, only to have Power Church work for a minute or two, then it hangs and closes. I can log right back in, and the cycle repeats. In looking at the forums, I don't see anyo...

The person before me who set up a mortgage liability line used it to post the full amount of a monthly mortgage payment for the last two years. It was an automatic withdrawal. They credited the checking account and debited the liability line, so now it shows we have a liability with a negative balan...

Worked on troubleshooting with a tech this morning. It was a bug they were aware of a few months ago, and they thought they had it fixed, but apparently it has popped up again. As a side note, today when I look at the printer options in Power Church, none of the 16 from yesterday was there, but ther...

I'm preparing to print statements. Today when I go to print-setup to chose which printer I want to send them to in our office (on our internal wifi network), there appears to be at least 16 printers available -- but none of them are printers in our office (except for Foxit). Should I be alarmed? Whe...