User Support Forum

Thank you my friend.

Turns out, the problem is really a certificate verification error. I inadvertently changed the ".com" to ".net" on the smtp server address when we first experienced problems. The typo was causing the DNS lookup error. After fixing that error, I get an error message saying "Server certificate validat...

Running the test with the firewall disabled returns the same error message. I also tried leaving the firewall on but specifying PCPlus as one of the firewall exception applications -- that also failed.

OK, here is the contents of the log file with username info deleted. The desktop at the church is running Windows 7 Home Premium with Service Pack 1. We are using version 11.55 of PCPlus as you indicated: <SessionLog> <Begin>2016-01-05T07:25:17</Begin> <LogEntry> <EntryTime>2016-01-05T07:25:49</Entr...

Our email is sent through the Bell South/Yahoo email server. Sending email through PC+ used to work. For some reason, it no longer works. When I click the "test" button on the email setup page it returns with the following error: "Error within the socket connect. DNS lookup failed." I can send email...