Search found 64 matches

by MVA
Tue Mar 19, 2024 1:53 pm
Forum: Maintenance Releases
Topic: Version 14 - 03/12/2024 Maintenance Release
Replies: 6
Views: 437

Re: Version 14 - 03/12/2024 Maintenance Release

Thank you! Support found the problem. I needed to shut down Power Church first. :D
by MVA
Tue Mar 19, 2024 1:16 pm
Forum: Maintenance Releases
Topic: Version 14 - 03/12/2024 Maintenance Release
Replies: 6
Views: 437

Re: Version 14 - 03/12/2024 Maintenance Release

Thank you Neil, I did that and got the message background app does not exist...
I am also waiting for help from support.
Debby
by MVA
Mon Mar 18, 2024 1:55 pm
Forum: Maintenance Releases
Topic: Version 14 - 03/12/2024 Maintenance Release
Replies: 6
Views: 437

Re: Version 14 - 03/12/2024 Maintenance Release

I am having trouble with updating the maintenance release. I downloaded it from your link, but still could not get it to install. How do I contact support?
Thank you.
by MVA
Tue Jan 09, 2024 10:07 pm
Forum: Contributions
Topic: Changing receipt Number
Replies: 11
Views: 12752

Re: Changing receipt Number

Testing to see if I can post from home now...techs working on it.
by MVA
Tue Jan 09, 2024 3:56 pm
Forum: Contributions
Topic: Changing receipt Number
Replies: 11
Views: 12752

Re: Changing receipt Number

OK. Thanks very much. I'll stick with it as is then.
Blessings,
Debby
by MVA
Tue Jan 09, 2024 2:35 pm
Forum: Contributions
Topic: Changing receipt Number
Replies: 11
Views: 12752

Re: Changing receipt Number

I can, but I may not be looking in the right place.
I went to preferences. Contributions Set-up. Permissions only gives me for the sub...
by MVA
Tue Jan 09, 2024 1:53 pm
Forum: Contributions
Topic: Changing receipt Number
Replies: 11
Views: 12752

Re: Changing receipt Number

When I get someone to help, I only give them permission to do donations.

I don't think I've ever messed with my permissions?

Thanks,
Debby
by MVA
Tue Jan 09, 2024 12:19 pm
Forum: Contributions
Topic: Changing receipt Number
Replies: 11
Views: 12752

Re: Changing receipt Number

Sorry Neil, I have been having trouble answering you.

I am the only admin on the system. Please advise.

Thanks,
Debby
by MVA
Thu Jan 04, 2024 6:12 pm
Forum: Contributions
Topic: Changing receipt Number
Replies: 11
Views: 12752

Re: Changing receipt Number

Thank you Neil,
I went there, but the numbers are grey, so I can not edit it from there.
I was just wondering if there's another spot to enable that.
Thanks for your help.
PS. I'm having trouble with the website blocking my IP address. Strange.
by MVA
Wed Jan 03, 2024 4:41 pm
Forum: Contributions
Topic: Changing receipt Number
Replies: 11
Views: 12752

Changing receipt Number

Help?
For some reason my receipt numbers are starting out with the same numbers as last year.
Is there a way to change the start receipt number?
Thanks for any help.
Debby
by MVA
Thu Aug 03, 2023 1:29 pm
Forum: General Questions and Discussion
Topic: Reports exporting to wrong location
Replies: 2
Views: 4373

Re: Reports exporting to wrong location

Thank you! That worked! :D
by MVA
Wed Aug 02, 2023 1:59 pm
Forum: General Questions and Discussion
Topic: Reports exporting to wrong location
Replies: 2
Views: 4373

Reports exporting to wrong location

Hello,
This week my reports started exporting to PowerChurch14 folder, and not opening upon export, as requested. Is this something from the latest update?
I've figured out how to find them, but it's not as quick.
Thank you,
Debby
by MVA
Tue Jul 25, 2023 1:19 pm
Forum: Accounting
Topic: Gifts of Kind
Replies: 1
Views: 2096

Gifts of Kind

Hello,
I have never attempted to give a receipt for Gifts of Kind before.
Do I treat it as a cash donation to General, and then post it to an asset account?
It was concrete for a special project.
Thank you,
Debby
by MVA
Sun Jul 02, 2023 12:33 am
Forum: Accounting
Topic: Error message on saving reports
Replies: 1
Views: 2221

Error message on saving reports

"OLE IDispatch exception code 0 Crystal Reports ActiveX Designer Invalid directory" I am getting this message when I try to save any report ( Power Church Plus Version 14) on my PC laptop. The laptop has Windows 10 on it. I tried the option to 'fix it' using: Run Net Setup, but it doesn't help the s...
by MVA
Fri Nov 04, 2022 1:40 pm
Forum: General Questions and Discussion
Topic: Deleting old versions?
Replies: 1
Views: 5001

Deleting old versions?

Hello,
Is it a good idea to delete old versions of PowerChurch from the computer once Power Church Plus 14 has taken over?
Thank you,
Debby