User Support Forum

Update - I did what was suggested here but continued to have issues with getting logged out. Yesterday was payroll so I was actively working in PowerChurch and was kicked out 3 times in 10 minutes. Talk about frustrating! :wall: I found a stopping point and rebooted my computer to see if that helpe...

All of my other programs are fine and it is only PowerChurch that is kicking me off. I was kicked out of PowerChurch when I was checking all of the things in that post you referenced. All seemed to be set appropriately. I may just call customer service tomorrow to see if they can check for solutions...

Hello PC family,

Anyone else having issues lately with PowerChurch shutting down frequently? I was printing checks 15 minutes ago, went to check a few emails and PC logs me out. This has been an increased issue lately and PC seems ultra sensitive these days. Any suggestions?

Christy

Hello Diane,

Thank you for your response and I will follow up with an email. Funny that you are the second to reach out and they were from Florida as well. Have a great day and take care!

Christy

I post the contributions within PowerChurch but the actual donor details are tracked in another program. The church has used other programs previously and recently switched to Subsplash since it has more bells and whistles. I have been in this position since 2015 and have not used the contributions ...

I figured a 1099 would be the best option so thanks for confirming that. No vacation planned at the moment but some day we would love to take an international trip and trying to plan that around payroll and such can be challenging. Payroll is the big one! We use a different program for our contribut...

Hello PowerChurch forum! We are looking to find a bookkeeper to cover 1-2 times per year for vacations. Is there someone within the PC forum that already has the knowledge and experience of PC and wants a bit of extra cash? Our local accountants that we have been using for years do not have PC knowl...

Thank you for your responses back. W-2's and 1099's were successfully e-filed this morning.

Curious to know if most of you have decided to process w-2 and w-3's with the old 2023 instructions or if you are waiting for the updated 2024? If you go to the IRS website and look at the current instructions, it is 2023. If you do a search for the 2024 instructions, it is still in DRAFT format and...

We have new checks and envelopes that we ordered for the first time from Dynamic Systems as recommended by PowerChurch. Is there a way to manually or adjust the characters down like you are able to with W-2's and 1099's? The check value is showing in the top window and the addressee is not all showi...

I am the only employee trained to use PowerChurch. My boss, one of our pastors, approves the payroll. Otherwise, they have VERY little knowledge of PowerChurch. Payroll is processed through PowerChurch and then I upload it to our bank and handle everything else. Tough to take more than a week off as...

Just wanted to give a shoutout to NeilZ for all of your help with this!! Appreciate your time and knowledge!!

Christy

Hello all, We are trying to get a plan together on the off chance that I am hit by a bus, taken ill or would like to take an extended vacation and miss a payroll week. Preference to the latter! We are currently planning to reach out to our local accountants office that has helped us in the past to s...

Okay, I ran the Account Activity report and it is the subtotals for each fund that is the breakout for the payment? I appreciate all of the help with this new process for me!

Yes, everything balanced down to zero. How do I determine the breakout amounts for each fund though with my credit card payment?