Search found 34 matches

by christybeth
Wed Oct 14, 2020 2:06 pm
Forum: Maintenance Releases
Topic: Version 12 - 10/14/2020 Maintenance Release
Replies: 2
Views: 113

Re: Version 12 - 10/14/2020 Maintenance Release

I have already filed our 2020 3rd quarter 941 report. Could I get more info on what was updated and if it would have affected what was already submitted? We print and mail the report. Thank you!!
by christybeth
Thu May 14, 2020 12:29 pm
Forum: Accounting
Topic: Off Cycle Payroll for PPP loan
Replies: 1
Views: 74

Off Cycle Payroll for PPP loan

Is anyone else looking at doing an off cycle payroll to get maximum forgiveness with the PPP loan and are you concerned as to how that will affect your quarterly 941 and payroll taxes? Our pay cycles are every other week on Friday with payroll taxes being due the following Wednesday and we are looki...
by christybeth
Fri Apr 03, 2020 3:34 pm
Forum: PowerChurch Online
Topic: Time out & 2/3 paid leave with COVID-19
Replies: 4
Views: 118

Re: Time out & 2/3 paid leave with COVID-19

1) Is there a way to extend the time out feature with PC Online? It has been timing out on me when I am not using it for a period and I would like to extend the time if capable. I did some searching in preferences but have not seen it there. I suspect that its the IDS client that is timing out. The...
by christybeth
Thu Apr 02, 2020 2:34 pm
Forum: PowerChurch Online
Topic: Time out & 2/3 paid leave with COVID-19
Replies: 4
Views: 118

Time out & 2/3 paid leave with COVID-19

1) Is there a way to extend the time out feature with PC Online? It has been timing out on me when I am not using it for a period and I would like to extend the time if capable. I did some searching in preferences but have not seen it there. 2) Do you have any quick solutions for paying some staff a...
by christybeth
Thu Jan 09, 2020 6:00 pm
Forum: Accounting
Topic: Head of Household & Exempt with new 2020 W-4
Replies: 1
Views: 35

Head of Household & Exempt with new 2020 W-4

I am not seeing the Head of Household as an option within the Payroll Federal Tax Withholding latest update. Would we just select Single (which is what I've done in the past)? Since everything is very specific with the new form, I want to make sure I do it right. :D Also, what about those who are cl...
by christybeth
Tue Jun 11, 2019 2:35 pm
Forum: Accounting
Topic: Paycheck processed last week but no record in Powerchurch
Replies: 7
Views: 100

Re: Paycheck processed last week but no record in Powerchurc

I was able to get the separate check taken care of. Thank you! I spoke with our IT guy and he does not have access to PowerChurch so we believe it had to have been a glitch within the PowerChurch. There is only one other person besides myself (my boss) that has access to PowerChurch but he is out of...
by christybeth
Tue Jun 11, 2019 11:44 am
Forum: Accounting
Topic: Paycheck processed last week but no record in Powerchurch
Replies: 7
Views: 100

Re: Paycheck processed last week but no record in Powerchurc

Did you create the separate paycheck the same day? Have you posted payroll yet? If not, do a backup of the Accounting files, and then Post Payroll. See what is posted to the employee's history after the posting. Come back and let us know what you find. I did the separate paycheck the same day and h...
by christybeth
Tue Jun 11, 2019 10:54 am
Forum: Accounting
Topic: Paycheck processed last week but no record in Powerchurch
Replies: 7
Views: 100

Re: Paycheck processed last week but no record in Powerchurc

I processed my regular payroll with all of our employees last week and then ran a separate one for an employee that worked a function at the church. I ran it through process payroll and clicked on the Direct Deposit file like I usually do to upload the info to our bank. The check was processed at t...
by christybeth
Mon Jun 10, 2019 3:54 pm
Forum: Accounting
Topic: Paycheck processed last week but no record in Powerchurch
Replies: 7
Views: 100

Paycheck processed last week but no record in Powerchurch

I processed my regular payroll with all of our employees last week and then ran a separate one for an employee that worked a function at the church. I ran it through process payroll and clicked on the Direct Deposit file like I usually do to upload the info to our bank. The check was processed at th...
by christybeth
Thu Dec 27, 2018 1:06 pm
Forum: Accounting
Topic: WA State Paid Family & Medical Leave
Replies: 4
Views: 110

Re: WA State Paid Family & Medical Leave

Awesome! I knew I was missing something in order for it to calculate but could not figure it out and had not added it to the employee's salary item. Thank you for your assistance!!
by christybeth
Wed Dec 26, 2018 6:33 pm
Forum: Accounting
Topic: WA State Paid Family & Medical Leave
Replies: 4
Views: 110

Re: WA State Paid Family & Medical Leave

I am trying to get this new premium set up for my first Payroll in January. Washington State now requires this starting January 1, 2019 and we are opting to pay the premium for the employee. I set up two new chart of account numbers for WA State Paid Fam & Med Leave premium as well as a new Item Des...
by christybeth
Wed Dec 12, 2018 5:52 pm
Forum: Accounting
Topic: WA State Paid Family & Medical Leave
Replies: 4
Views: 110

WA State Paid Family & Medical Leave

Will PowerChurch be rolling out new payroll codes for the New Washington State Paid Family & Medical Leave that employees/employers need to start paying in 2019? Thank you!
by christybeth
Thu Aug 16, 2018 3:38 pm
Forum: Accounting
Topic: Error 2191
Replies: 11
Views: 284

Re: Error 2191

We haven't been able to recreate this here under any scenario we've tried thus far. Please give us a call at (800) 486-1800 to speak with a technician. We are available from 9AM to 6PM Eastern, Monday through Friday. I called to speak with a technician and was told we would need to pay for a one ti...
by christybeth
Wed Aug 15, 2018 5:30 pm
Forum: Accounting
Topic: Error 2191
Replies: 11
Views: 284

Re: Error 2191

The program shuts down when I go through Maintain Vendor Records and void the check. If I go through the shortcut menu and void the check I do not have any problems.
by christybeth
Wed Aug 15, 2018 4:42 pm
Forum: Accounting
Topic: Error 2191
Replies: 11
Views: 284

Re: Error 2191

I've not seen this issue before. The fact that the voids were actually recorded tells me that the issue occurs after the transaction is saved. The error points to the Accounts Payable print checks process. While it talks about the 'file in use' it could have been a Windows system print file that co...