User Support Forum

Sorry I did not clarify. Thank you so much for taking the time throughout the day to try to resolve the issue. I will give support a call tomorrow!

Yes we are using PCP online. We do not have a CD.

That is incorrect. I downloaded the program, she downloaded the program. We are only networked in that we share the same wifi space.

We do not have a designated file server. We use the program on laptops.

Most current version (11.55), it is networked, and only me and one other person have access to the program. I do not use it for a church, but rather for a nonprofit that I run. I am the director and I use the membership feature to track volunteers and affiliates; my accountant uses the financial fea...

No one restored a backup (I did check the log as you suggested). This was the first group of members logged into the system because we just purchased the program. So now my concern is losing information that we add to the system if we do not backup after each use. It does not seem right to use a pro...

I entered notes and codes for members and saved them as I went, once I finished for the day I printed an "all families alphabetical" report. On the printout it shows my notes and codes - everything was good. Then, five days later, I entered a new member and included notes and codes in the membership...