User Support Forum

When I posted my update I also opened a support case.
This afternoon, I tried it and everything worked as expected.

Not sure if it was a temporary issue or a squashed bug, but either way I am delighted that it is working for me now.

I am using PC Online for the first time this year. In previous years, I have been able to send the contribution statements from PC, but this year I am stuck at the Authorization Request screen. I click the continue button, but nothing happens after the Continue button disables. After waiting for a f...

OK .. from the looks of things, the donor does not realize that they are being charged the fee, if they did, then Faithlife could not say its tax deductible as they are paying for a service. So, in reality, the church is eating the fees, as you're not getting the entire amount donated. That is a ve...

I would be happy to just include it as a line item on his check, I have tried looking online, and I cannot find an IRS guideline to tell me if we can offer cont. ed. as a benefit without receipts. Because we think we have to require receipts, it doesn't get paid out monthly like salary, instead it t...

We offer some benefits like continuing education for an amount each year.

If I wanted to setup an account and put 1/12 of the yearly amount into the account, would I just need to setup a restricted account, or is that better handles as a liability like the taxes?

It seems there isn't a way to currently forecast cash flow built into powerchurch. https://www.powerchurch.com/forum/viewtopic.php?f=3&t=13887 We are a church without a ton of resources, and occasionally we need to know what the month is going to look like to better determine which bills we will pay...

Is there a way to have PC show me what the balance of an account is going to be based upon the expected income and bills for a month (or more)? We are a church without a ton of resources, and occasionally we need to know what the month is going to look like to better determine which bills we will pa...