User Support Forum

I am trying to reconcile July's bank statement and have run into the following problems: 1) We use the check reader for making check deposits, so the checks were recorded on 7/31, but the cash was not deposited until 8/1. In powerchurch the entire deposit is shown, but of course, on the bank stateme...

Thanks so much, that's what I needed.

We have a rent house that has been demolished and I want to remove it from our list of assets in the chart of accounts. When I try to delete it, it tells me that account transaction history exists, which it does. How do I remove it? Also, we purchased a new air conditioning system that needs to be u...

Yes, I'm certain I have the latest version of Powerchurch v14. I just went to the help dropdown menu and selected download maintenance release to make absolutely certain. It says the latest version is already installed. So, do I just use the 941 Quarterly Tax return as the correct report?

Thank you so much. I was thinking that may be the solution, but I was waiting to hear from "the expert".

Thank you so much. I was thinking that may be the solution, but I was waiting to hear from "the expert".

I am attempting to reconcile our November bank statement and I'm having problems with two transactions. They were inadvertently credited and debited to the same account instead of being credited to our general funds account. I finally found the error when I looked at the posted transactions in fund ...

Neil, thank you so much. You are always most helpful!

Looks like I have a large bag of worms...In the past when reconciling the credit card charges from the bank statement, I have been issuing a credit for the full amount to General Funds Accounting and a debit to each individual expense account (ie., Kitchen Ministry Equipment, Funeral Florals, etc.) ...

Our credit card bill for the month of December was accidentally paid twice. I'm trying to reconcile the December statement and have made the necessary entries in the accounts payable module to debit the appropriate accounting lines for the first payment. What in the world do I do with that duplicate...

Neil, thanks so much ---- that did the trick! I didn't even know that screen existed. I always appreciate your CORRECT response to all my inquiries.

I'm trying to print a 1099 for someone we have on contract, but the amount is incorrect. I have printed a vendor activity report and there are two additional charges that were reimbursements for items that he purchased --- these items are under a different accounting code. When I subtract these two ...

Neil, thanks so much for your help. I certainly appreciate it and Happy Thanksgiving!

One of our musicians recently passed and was issued his final paycheck in October. How do I handle this situation in Powerchurch, especially the payroll module? He was not a member of our church.

Somehow, our hardcopy 941/941-V Report for Quarter 1, 2018, has been misplaced. Whenever I try a reprint, it will not let me go past 2019. Is there any way I can retrieve a prior year report? I'm able to get the 941 Tax Deposit report, but not the actual 941 report and voucher. Thanks so much!