User Support Forum

Our issue is that our office used to have four people (Secretary, Treasurer, Tech Person, Pastor) and now that office is down to just one person (me) and a part-time pastor who is only at the church on Sundays. The person who set up PowerChurch died suddenly a few years ago and he was the only perso...

Thank you. That makes sense. We are at the point right now where we only use PowerChurch for payroll. If we have to pay to upgrade to something else, odds are that we will drop PowerChurch for a different program. We already use QuickBooks for everything else. I'll have to investigate their fees for...

OK, I went to powerchurch.com/mr and I downloaded pcp115mr.exe and ran it. It appeared to run successfully and prompted me to launch Powerchurch at the end. I tried to run a 941 and I'm still seeing 2021 at the top of the page. When I click on Help the system still tells me that the latest version i...

Unfortunately I don't know what PCPlusxx means.

I click on "Help" and "Download Maintenance Release" and the system comes back with "The latest version is already installed."

I downloaded the maintenance release but Power Church is still showing 2021 for the 941 Quarterly Taxes. Any idea what I need to do to get it to update?

I am trying to generate a 941 report to file our 1st Quarter taxes for 2022, but the system is still showing 2021. I have installed the latest maintenance release, so I'm not sure why this screen hasn't updated for the current year. Any idea what I need to do to make it work? Thank you.

Has the update come out for the 2021 tax reporting yet? I'm trying to process my tax filing for the first quarter of 2021, but the system still says 2020.

Aha, I think that did it. I added a line called "900 Federal W/H Tax Deduction." The the Liability is set to the 941 Taxes Payable account and the Bank account is our checking account. I went through the process of cutting myself a check and it looks like if I had printed it the system would have pu...

I am trying to figure out how to edit my own payroll settings to withhold just a little bit extra from my check for taxes each month for 2020. I assume this would be handled on the "Pay Items" tab, but I can't find an option to add that matches what I want to do. I am sure this is an easy edit I am ...

One of our Elders prefers to have everything on iPhone. We just produced a new church directory and I am trying to figure out how to set up a file she can import to her phone directory. I know I did it two years ago, the last time we produced a directory, but I can't remember how to do it now. Any a...

That was it. Thank you.

I have an employee who received a raise at the start of 2019. I am about to cut her first check of 2019 at the new rate, but PC is calculating it at her old rate. I have gone into her record and added the new pay rate under her "Salary History" (dated 01/01/2019) but I can't figure out why the check...

Thank you. I will give that a shot. I was able to enter the Housing and Soc Sec in that box. I just couldn't get the wages to work.

I am trying to process the tax forms for the end of the year. For some reason the Pastor is not being counted in the wages total, and his W2 does not show his wages. I was able to print everyone else's W2s without a problem, but I had to add the wages on to his W2 using a typewriter, and I had to re...

I have one member who is not showing up in any of my reports. When I ran a "Profiles Count by Status Code" I discovered that my "Include in Reports" count is one short of my "Total Count." It must be this one person. Any idea what is marked in his profile to cause him to be excluded? He is marked "A...