User Support Forum

Every month since at least Jan. 2005 (that's all of the paper records that are in my office), our assets exceed our liabilities and fund balance by exactly $2431.99. Why would they differ, and how could I fix it? If I decrease an asset, value of land and buildings, say, by $2431.99, I would have to ...

The first time I tried to import transactions from Vanco after converting to PowerChurch Online, I got a message saying: "The following programs are using duplicate credentials Default=Default It is recommended you have only one set to prevent duplicate contributions." When I click OK, it takes me t...

Now that I have switched to PowerChurch Online, I can't select my local printer to print reports or checks. Our networked printer is available, but it's a hassle to load a check into the copier to print. I have a laser printer connected to my computer, which I used to use to print checks, but that p...