User Support Forum

We are on Powerchurch v12.2 I have an issue with reconciling a check on the bank statement. 1. We entered an accounts payable invoice for $1,132.50. 2. We paid this invoice via "Pay Open Invoices" 3. Check was printed for $1,132.50 4. Posted to accounts payable, which then posted through to Fund Acc...

Yes, the latest MR is installed...9/12/18

Hi, Yes I am using version 12. I don't know why it's not working, but when I zero out the amounts, and select the one invoice I want to apply the credit memo to, I get that "Payment cannot be more than the balance due message". I have noticed that when I have a customer with only one open invoice, t...

Hi, Yes I have. I have put zero's in the amount field for all of the other invoices that I want NOTHING applied against. When I do that, leaving a $275 invoice to apply against a $275 credit memo, this is when I get the message that the "Payment amount cannot be more than the balance due" This canno...

I have a customer that has several invoices, with a balance due of $2,725.00. This customer also has one credit memo available for $275. One of the invoices is for $275, and I am trying to apply the credit memo of $275 to the invoice of $275. It isn't letting me do it without a message. I am going i...

Okay, so I have several unposted accounts receivable payments for various dates. When I click to run a "Deposit Slip Report", the various payments dates do NOT show up in the list to select. I have tried re-indexing my files, but still nothing. It lists one of the payment dates, but not the other on...

Hi, I fully realize that PowerChurch plus is a cash basis system. However, since not all non-profits and/or churches are cash basis, have you ever considered making an accrual version of PowerChurch plus? I think it would be a good choice to have both a cash-basis version, and then also an accrual b...

Hi, I've been a PowerChurch user for over 10 years, but this is my first time using the Accounts Receivable module. Two questions....First, is there a report that will list open invoices and give a summary total for each of the A/R credit accounts? That is very much needed. If not, maybe I can creat...

Yes, I am on version 12, latest maintenance release 7/18/18, and I did a REINDEX of all files, but the invoice list still shows the one invoice for ALL customers.
I will contact PowerChurch technical support.

I am using version 12. I selected one specific customer, entered the invoice, and then upon clicking "Save", then the screen popped up showing the same invoice created for ALL customers. I also have access to the older version 11.5, but I haven't tried it in that version. I can try it just to see if...

Ok, So I went to enter a single invoice into PowerChurch Accounts Receivable, and it ended up creating invoices for ALL the customers in my database. I clicked on "Maintain Invoices", selected the customer, inputted the invoice date, ref #, then selected the pre-defined A/R item, the amount of $250,...