User Support Forum

Well, that did it! I changed to the Windows XP theme and I am able to input 2 digits now. Thank you so much. I'm sorry it took so much effort for such a simple thing. Have a blessed day.

When I use the up and down buttons and I get to the double digits, it changes from a single number to an asterisk. If I use tab to get to the box, it still only allows a single digit. The curser will not move left or right within the box, but will move to the next box, which means to me that there i...

I have it set to normal which is 96 dpi. I took it to 95% of normal and there was no difference.

The font size is set to Normal on my desktop. Is that what you are asking?

I am using ver. 9. The last update I did was 7/09/07.

How can I set the auto repeating entries due date for the end of the month? Every time I try to enter a two-digit number, it only accepts one. Example: I enter 28 and only the 2 is accepted. Another question: During a reconcile I have a voided check with no counter entry that shows up. I have no ide...

We purchased some items for our capital improvement project. The funds were charged against the Capital Improvement Account and released from the corresponding temp. restricted account when the purchase was posted. One of the items on the receipt was returned to the store. How do I return that part ...

I really appreciate your help and prompt responses. This is a "learn as I go" position, but everyday I become more knowledgeable and efficient, thanks to this forum.

In preparing to pay my quarterly taxes, I ran an account activity report for all payroll deductions. It appears that last year I didn't debit the liability accts properly, since Fed. Withholding shows a negative balance and the others show a positive balance equal to the entire year's withholdings. ...

Thank you.

I have two separate member records each with a different first name and the same last name. I recently found out that they are one and the same person.

I understand how to move a profile, but how do I merge them to become one profile, not just an added person to that family?

Thanks.

They are both in the same COA. Can I just debit one fund and credit the other in the fund module or do I need to pass it through the main checking account as 2 transactions?

Thanks for your help. I really appreciate it.

I appreciate all of the input. I have incurred another problem with this contribution. The gift has already been posted into the Pastor Appreciation fund and a check written to the pastor. He returned the check and asked that the money be put into the Church Restoration Fund. I voided the check (whi...

Thanks. I understand that now. On the expense side do I enter the check I write to him against his salary then or maybe "Bonus"? Or do I need a separate expense account?

I really appreciate your help. I am definately not an accountant!

So how would I record this amount then?