User Support Forum

It must have been some rogue SMB issues. Over the weekend I ended up upgrading MacOS from 10.9 to 10.12 which seemed to have fixed whatever was causing the issue. When I installed it this time, it did not ask for a network login again after the initial mapping of the drive on the machine. Thanks for...

So I did yet another system reinstall, and this time I'm not putting any logins in, so they don't get saved. I mounted the drive which of course required logging into the SMB server, which I figured was expected. Upon running netsetup115.exe I first get UAC asking to confirm I want to install it the...

Okay so that seems like what is causing the issue then. I launched netsetup and after it started it asked for a login. Then it gave me this error and refused to go further. https://i.imgur.com/GsBcap5.png I guess I need to remove that login because now the "Access is Denied" error has returned. The ...

How was it installed the first time? Is the share drive listed as a 'lettered' drive on the laptop? I've run powerchurch off a NAS drive running Linux without a problem, but is mapped on the Windows machine to a local drive letter. is the powerchurch share mapped to a local drive letter? Yes, I hav...

So I'm running a mac os server, and if I use the share /Power Church/PCPLUS115/install/ which the login has full read/write permissions for this new computer returns access is denied. If I use the full path /Drobo/Power Church/PCPLUS115/install/ it works fine. The problem is this allows everyone wit...

I'm pretty sure the other machine was closed at that point, but either way I still can't reinstall powerchurch now on that machine to even consider reindexing issues.

This is definitely a Windows sharing issue, and not a Powerchurch one. I suggest the following; 1. Make sure that the laptop views the church network as 'Private', not public. 2. Make sure that the WIndows advanced sharing options on the laptop has the settings set to turn on network discovery, fil...

This 'new machine' is the one that is used at home? Did you turn off any firewall running on the 'new' machine when you tried to run the netsetup115.exe ?? Yes it installed fine the first time, and now won't install again. I just tried this now with no difference. Just for haha's I made a new admin...

I've got a successful installation on our server, 1 computer is able to connect fine, and has consistently worked. Another user is setup for remote access, this worked for a while but an update to PC broke everything. This particular user ended up fed up and purchased a new computer to use with PC a...