User Support Forum

Thank you so much!

Power Church Online When generating from Power Church the 941 Quarterly Tax Return, Line 7 "Current quarter's adjustment for fraction of cents" lists 0.07. Line 6 "Total taxes before adjustments" lists $8698.19. Line 10 "Total taxes after adjustments" adds the 0.07 for a total of $8698.26. What caus...

Thank you so much for the quick responses to my questions about RMD. I plan to set up a new contribution fund as suggested.

You are such a help. Thank you so much. I was going to name it Non Taxable Contribution, but I much prefer Non Deductible Offering. I have another question. Secretary was wondering if the RMD check could simply be entered as a deposit through Fund Accounting and not run thru the contribution module....

What did you name the new contribution fund and do you only use it for RMD contributions.

Thank you so much for your help.

"As far as entering the contribution is concerned, you could do one of two things. Enter it as a normal contribution and let the donor figure things out at tax time, providing they know the tax rules." If the RMD is entered as a normal contribution, it will be listed on the annual contribution state...

Power Church Online Please verify that I am entering this RMD correctly in contributions. My church received a required minimum distribution check directly from the investment firm with a donor's name. It is my understanding that this should be entered thru the contribution module so that the donor ...

Our church started using VANCO in October 2019 and once Power Church was set up with the necessary accounts, it works seamlessly. We use only text and online giving. It would have been nice to know that you must do 2 imports, one for each type of giving. When importing, contributor info comes in and...

Using Power Church Online and PowerChurch.nelcoportal.com for electronic filing. Have already filed electronically, but did not notice errors mentioned. Will it be necessary to regenerate and refile because of this issue. Or does this only apply to the IRS efile service.

Thanks.

Thank you. Maybe it will be added for the US at some point.

Does this mean that churches located in the United States should check Canada(all other countries) in order to use the electronic signature or is the electronic signature feature not available for US church locations.

Thanks.

Can you explain when I might need to use these choices or to select one choice over the other.

Thanks.

Using Power Church Online - When generating W2s for 2020, Truncate Social Security Numbers has 3 choices (None, XXX-XX-1234, or ***-**-1234). If I select none, is the full social supposed to show on the printed W2. If I select XXX-XX-1234, is the social supposed to show the social with the XXX forma...

My Windows machine died. Read and followed directions to install PC online client for Mac. Had to update from macOS mjove to macOS Catalina (latest version). Mouse does not work. I am able to log in, but then the mouse does not work. Is there a document anywhere that would help me do what is necessa...

How can I get the Custom Reports Tutorial Workbook?

Thank you.