User Support Forum

The input was a duplicate and not wanted. It was in Accounts Payable, and the item was, I believe, saved but not posted. I'm not sure that it wasn't posted, but I do not think it was. Is there any way to verify that? I would like to delete the whole input, but as I mentioned, it suggests that if I t...

I mis entered/saved an entry in the Accounts Payable Module. It was saved but not posted. When I realized it, it appears that I cannot delete the item since it has been saved in the Account Payable section. Is there any way to remove the error or do I have to post it, etc. and then go back and corre...

I need to change an address of a contributor. I have been unable to determine a way to do this. Could you advise? Thank you.

Thank you for the help.

I have made the error in that I hit the finish button instead of the posting report button when concluding a collection and thus had no documentation for the work. Is there a way to go back and find and print the posting report? I have tried but have not been able to figure out the sequence. Thank y...

Thank you.

I have several either redundant or incorrect repeating transactions that I would like to delete and redo. I cannot find a way to delete these transactions. Can you help me with this? Thank you.

I inadvertently missed printing a contribution statement by hitting finish prematurely. I would like to be able to print that statement to include in my files to confirm the contributions. Once that step is passed, is there a way to go back and print a specific statement? I am unable to locate guida...

Thanks again.

What if the 2 family members have the same envelope # but when pulled up under contributions, they come up separately. When you look at each individual, under their data both names are included as tho they are in a family, but when pulled up under contributions, they are listed individually (e.g. Mr...

In the past several separate family members have been input into the contributions module instead of being input as one family (wife and husband). I would like to correct the situation. Is there a way to merge the 2 into a single family unit and thus have their contributions merged also? Thank you.....

I am having difficulty with a detail account that is currently designated as inactive. I need to utilize that account for a specific expense but am unable to figure a way to change the designation from inactive to active. Can you give me some way to do that? Thank you...phil wells.

Neil, It worked out fine. I actually used a separate USB flash drive that I had only the specific date wanted. It cleared me back to 2/24 and I was able to make the reversal/corrections and re-reconcile both accounts. I was quite leery about the reconciling but it worked out fine. All is a learning ...

Yes, I am talking about just Power Church backups.

On the prior reply the top line is a debit and the lower one a credit. The DC was changed when sent to you. pw.