User Support Forum

Would you please explain the process of "putting funds in that liability account"? Is that not a process PC completes when payroll is processed? How do I know how much and how often? In the IRS vendor account information tab in the "balance" space there is an amount of $3000+. What does that refer t...

For some reason the IRS vendor is no longer available in the drop down in the "creating accounts payable entries for deduction" tab in the payroll module and I can't figure out how to reenter it. The IRS vendor exists in the AP module. It has always been there until this last time I went to create t...

Can you walk me through those steps or call me at the church?
Do I go into Fund accounting and "enter transactions"?

Shown as posted in contribution module but not appearing in fund accounting posted transactions but there are no unposted transactions to post.

Yes, I have posted to fund accounting from contributions and fund accounting. Yes, date is not issue. I even unchecked the date. Bank statement is 12/31. The contribution was deposited 12/26 and appears on the bank statement. Contribution appears in the audit log. In the setup option it posts contri...

Contributions posted on a specific date are not appearing in the reconciliation report. The fund report shows that contributions were entered/posted to the correct fund, and the date is not an issue.

Karen Standerwick
admin@fpcmonett.com
ksnevin@gmail.com