User Support Forum

I mistakenly have been claiming the taxes on our insurance in the HST when I filled out the form in Maintaining Repeating Items. I got a call from the CRA saying to stop. They have waived the error up to the end of June, but I do need to go back to correct July and August. They were EFT transactions...

Thanks Neil

I actually have 2 questions: 1) Usually, we only have GIC investments, and I record the interest as income at the end of the term, whether it's 1,2- or 3-year term. For the first time ever, we have a mutual fund investment, and it had a loss at the end of the year. How do I enter that? And how often...

We have had a number of members pass away in 2021 and as a result received several gifts in memory. These are one time donors and are not likely to be donating again in the future. Now that we have printed our 2021 tax receipts can we delete their information and reuse the envelope numbers they were...

Thank you Neil, that was exactly what I was looking for.

It was a huge credit - with covid and no-one using the building it will take almost 2 years to use up the credit. Do I just not record anything for the water bill in all that time?

Last year our hot water tank sprung a leak and we had to pay for several gallons of wasted water. We applied for an adjustment based on our average actual usage and now we've just had a huge credit applied on our water bill. It's not income so how do I enter that? Do I just enter a negative number i...

Thanks!

Yes, that was my mistake. I misread the instructions and used the bank statement balance. Is there a way to correct it or do I need to restart accounting?

We just started PC for accounting this January. I entered December bank statement ending balance and then all outstanding deposits and cheques in the set-up assistant. When all the funds and accounts were properly accounted for I entered all the January transactions. When I run the reconciliation I ...

Thanks Zorak, I'll try that.

We just bought PowerChurch for 2021. I used set-up assistant to enter all the information for our General fund using our main bank account. We also have a Building fund, Benevolent fund, Memorial fund, etc. each with their own bank account and some have linked investments and/or liabilities. I can a...