User Support Forum

Thank you. When she reverses the contribution, she should post it as of the same day as originally, is that correct? Because if she uses a June date, it won't show up in the May reconciliation report.

A check was returned by the bank for not being filled out properly. It shouldn't have gone to bank in the first place, but I wasn't part of that, and the bank called us instead of sending it through and having it bounce. However, our financial secretary added it as a contribution before all this hap...

We have a fund for Youth Pastor, though it's been 20 years since we had one. When I unchecked the Active button, here is the response: "This fund cannot be made inactive. The default bank account is in this fund." This is a system I inherited a few months back, so I wasn't in on the setup. But we ha...

I'm a brand new user with no background in accounting but as the Pastor's mom I was drafted into service. We changed banks just as I was starting and I don't understand how to enter everything to reflect this. I tried what was suggested here but the old account doesn't balance, and now the new accou...