User Support Forum

Zeb, I can get the letter on letterhead signed OK, but I work during the day at a different place from the church. No one else at the church knows the program. I work on the program at home in the evenings & weekends. Can you contact me on a Sat or at night? Also I am wondering why would changing th...

We have moved and I can't update the address. When I try, it says I have to be logged in as a system administrator. I have rights to all areas. I setup the program over a year ago and have forgotten the system administrator password. How can I recover from this blunder and get our address updated so...

How can we show a contribution as non-taxable, so that when the annual contribution statement is printed it reflects the non-taxable status. Other programs allow a check box or something, so you can designate in the entry of the data if a contribution is taxable. We need this feature so that items l...

I need to be able to see exactly what deposits were made to a deposit account in a prior year. The account is an asset account and shows on the Balance Sheet.