User Support Forum

I have voided a check but it does not show in the bank recon. that it has been voided. I have check with acct. pay. and it says check not found. I have made sure that every department has been posted. I have closed down the program and restarted, but still does not show up in bank rec. How can I fix...

I process payroll then will I need to post payroll. Will this not create a duplicate transactions in the Fund accounting?

Thank you all for all your help with my income and expense report. What I did wrong was set up payroll wrong. I did not include the employer liability. Unfornuatly I deleted the payroll and reset it. My problem now is can I reenter past payroll information such as check numbers and dates and how do ...

Can I delete the 797.00 and reenter it into liability? How would I do this?

Hi, I need help again. Thanks so much to all who have helped me out in the past. Your help is very much appreciated. On the Income and Expense by Month report it list the Minister of Music salary as the gross amount for the month at $1045.00. Further down the list is payroll taxes of $797.00 this am...

HI,
I am confussed too. I have looked at the Funds report and found that I have posted this amount to the tithes
and offering account instead of the funds from investments. Thank you everyone for helping me. I now know where it went.
Carolyn

In Jan. and March 2013, I entered through contributions income from an investment we get each month of $3500.00. When I run the reports it is in the Funds report, Bank reconciliation report, and in the Statment of Activities report. However it does not show up in the Income and Expense by month repo...

January and March I posted an income entry which shows in the Funds Report by date, Bank reconciliation, and statement of activities but does not show up in the Income and expense by month report. Is there anyway that I can fix this. Not sure what I did. I took the classes in April and have download...

I have two months where I have posted contributions and they are in the Funds reports by date but are
not showing up in the Income and Expense by month report. Is there any way that I can correct this so that it shows up in both reports.
Thank you for your help
Carolyn

I am pretty new to this program and have learned all I have by doing it myself and reading the instruction book. Since we are a very small church there were somethings at the first I felt like we could get away with out having. I am now taking classes to help me understand the program better. Yester...