User Support Forum

I have downloaded and installed today's maint. release. So PC has been restarted. I thought of another idea that might fix the statement, I changed the statement date to tomorrow's date instead of today. That did not work either. I was thinking that the entry date (even though I backdated to 2/16/20...

Neil, Thank you so much for your assistance! Yes the dates are all 02/16/2016. I have a charge for $11.00 (with misspelled word) then a credit for $11.00 and then another charge for $11.00 (with correct spelling in memo field). Yes I am using Ver 11.55. I did get an email today saying another mainte...

I have looked at both those screens, and I agree the item on the top (in view posted contributions) should be the item that shows up on the statement (when you have a reversal). For me it does not. I am wondering if I should make the entry again? Maybe I should let it sit and stew for a couple of da...

Neil,
Thank you so much for helping me! I thought that the re indexing would solve the problem of which "post" power church chose to show. But.....no. It still shows the older one, the one with the misspelled word.

I did all of that.

I goofed and misspelled a word. This will be on their giving statement and I would like to correct it before they are mailed out. How can I change the memo field? I have tried reversing the item and re-recording it, but that did not work. If Power Church is watching - can you please change the progr...