User Support Forum

We recently were in conversation with PC troubleshooters and had to do a special mr for a kiosk that set our laptop to work correctly with our dymo turbo twin label printer. It was a website address that took me directly to the update. In just these two months, we have grown enough to need a second ...

I'd like to create customized labels for our checkins, where we are able to change the following info: Children's Tag as is, but: Add the age of the child. Print only the first name of the child. Parent Tag as is, but: Print first and last name of child, not just first name. Print class name. What i...

Thanks, Tracy, got the update and that helped. Also realized by your post that we had the wrong path--we had been using a path that would access the server from the kiosk computer, but your post helped us realize we were already accessing the server, so we just had to have a path to the right file. ...

I figured out how to check the NTFS permissions on Windows XP, and made sure all the files were set to be shared in the network for the kiosks. It still will not read the labels and gives the same message. Any other ideas?

Windows XP

What's the best way for me to check that the permissions are set correctly?

We are setting up PowerChurch Check In for the first time and seem to have everything in working order. The check in works fine, does everything we want it to do, except print. The Dymo printers work fine when not being used by PowerChurch, so we are sure it's not how the printers are set up. Yet th...