Search found 28 matches

by MikeKeller
Wed Dec 23, 2015 9:45 pm
Forum: General Questions and Discussion
Topic: Maintenance Release v11.55 dated 12/22/15
Replies: 5
Views: 1698

Re: Maintenance Release v11.55 dated 12/22/15

Neil... In our case we discovered that the IT department had opened PowerChurch on the server and forgot to close it before leaving last night. Our issue is resolved. Mike
by MikeKeller
Wed Dec 23, 2015 8:54 am
Forum: General Questions and Discussion
Topic: Maintenance Release v11.55 dated 12/22/15
Replies: 5
Views: 1698

Maintenance Release v11.55 dated 12/22/15

When I attempted to install the latest Maintenance Release (12/22/15) this morning I received an error message: DeleteFile failed: code 32. I aborted the installation. Any suggestions on how to resolve this issue? Mike
by MikeKeller
Fri Dec 11, 2015 10:25 am
Forum: General Questions and Discussion
Topic: Dec 8th 2015 MR Issues
Replies: 12
Views: 2658

Re: Dec 8th 2015 MR Issues

A couple of follow up questions regarding the Settlement date: How does the Settlement date issue square up with the Tax codes regarding which tax year Charitable Contributions are to be credited? . Here’s the IRS website link: https://www.irs.gov/uac/Six-IRS-Tips-for-Year-End-Gifts-to-Charity. The ...
by MikeKeller
Thu Dec 10, 2015 10:32 pm
Forum: General Questions and Discussion
Topic: Dec 8th 2015 MR Issues
Replies: 12
Views: 2658

Re: Dec 8th 2015 MR Issues

Neil... This may be a duplicate reply to your question. We are running mostly Win 7's with a few Win 10's. The icon issue occurs on both OS versions. It is not a show stopper but the loss of color coding the icons may impact less experienced users. The +/- signs imbedded in the mini icons are diffic...
by MikeKeller
Wed Dec 09, 2015 11:39 am
Forum: General Questions and Discussion
Topic: Dec 8th 2015 MR Issues
Replies: 12
Views: 2658

Dec 8th 2015 MR Issues

Just installed the most recent update. While some of the screens are easier to read, we have lost some of the graphical representations and verbiage that accompanied the screen icons. Examples: Personal Profiles Background check information; Maintain Activity & Skill Descriptions (Members tab) no lo...
by MikeKeller
Wed Sep 16, 2015 10:36 am
Forum: General Questions and Discussion
Topic: Netsetup reinstall
Replies: 1
Views: 1137

Netsetup reinstall

Neil... After installing the most recent MR, I have a couple of PC's that are experiencing PowerChurch group email issues. The users do not have Admin privileges. My question: Can I "run as administrator" netsetup on their machines again without first removing the existing setup? There are some runt...
by MikeKeller
Fri Aug 28, 2015 11:22 am
Forum: General Questions and Discussion
Topic: Server 2012 Drop Out Issues
Replies: 3
Views: 1202

Re: Server 2012 Drop Out Issues

Neil.. Our IT Director runs a VM that has all our apps and backuos in it. I think he told me one time that we have 3 VMs. I think all of our school stuff runs in one of the VMs but am not sure. If the problem continues, I think he plans on moving PowerChurch to one of the smaller stand alone servers...
by MikeKeller
Fri Aug 28, 2015 9:12 am
Forum: General Questions and Discussion
Topic: Server 2012 Drop Out Issues
Replies: 3
Views: 1202

Server 2012 Drop Out Issues

We are running PowerChurch in a virtual machine on Server 2012. Has anyone experienced dropouts (millisecond) in this environment? We think there may be an issue with the server's Ethernet adapters or network switch issues but are not sure. The network dropouts are causing PowerChurch to think one o...
by MikeKeller
Wed Feb 26, 2014 10:26 am
Forum: Maintenance Releases
Topic: 2/25/14 11.5 Maintenance Release
Replies: 1
Views: 1413

2/25/14 11.5 Maintenance Release

What was updated?
by MikeKeller
Fri Jan 31, 2014 7:53 am
Forum: OneBody Hosting
Topic: Group Email Member Addresses
Replies: 8
Views: 7147

Re: Group Email Member Addresses

Fyi. OneBody only sends out one email even if there are multiple members in the group email with the same address. The problem comes when the member with the dup selects "reply all" to the email. OneBody doesn't know which duplicate member should get the reply and the sender gets an email saying "On...
by MikeKeller
Thu Jan 30, 2014 7:43 pm
Forum: OneBody Hosting
Topic: Group Email Member Addresses
Replies: 8
Views: 7147

Re: Group Email Member Addresses

Thx everyone for investigating the issue. Still trying to find a workable solution as it relates to OneBody. OneBody group email "reply all" doesn't play nice with members with duplicate addresses even if there is only one of the dups in the group. Let me know if you have any ideas. Mike
by MikeKeller
Wed Jan 29, 2014 5:55 pm
Forum: OneBody Hosting
Topic: Group Email Member Addresses
Replies: 8
Views: 7147

Re: Group Email Member Addresses

Thx Neil. We are using OneBody Groups which doesn't upload Family email addrs which is presenting another set of problems relative to OneBody Group emails. We have tried duplicating the single email addr in the personal profiles and it syncs fine with OneBody. The problem comes AFTER a group email i...
by MikeKeller
Wed Jan 29, 2014 3:23 pm
Forum: OneBody Hosting
Topic: Group Email Member Addresses
Replies: 8
Views: 7147

Group Email Member Addresses

Am I correct in my assumption that when I send a group email to members of a specific Activity and Skill grouping that PowerChurch will first look to the Personal Profile for an associated email address and if it doesn't find one, that it will next check the Family Mailing record to see if there is ...
by MikeKeller
Fri Sep 13, 2013 2:35 pm
Forum: Membership
Topic: Group emails
Replies: 8
Views: 2029

Re: Group emails

Neil... we have a 999 record setup but it is cumbersome to work with when dealing with selected Activities & Skills. I like your idea of adding a bcc: line to the system group email form. Much more functional. Do you think we can get the Developers interested...PowerChurch?
by MikeKeller
Fri Sep 13, 2013 10:33 am
Forum: Membership
Topic: Group emails
Replies: 8
Views: 2029

Re: Group emails

Follow up question: I can preview the list of group email recipients before the message is sent. Could an edit function be added so that I could add the sender's email address to the bottom of the list?