User Support Forum

Thanks for the reply. I am thinking of making the Online version the "production" version, but being able to restore a backup of the Online to the desktop version for testing, training, or developing new uses without threat to the online production database

Can the database backup from Power Church Online be restored to Power Church Plus (assuming same release level)?

Thank you. That is the information I was looking for. I was concerned that PC only sent the phone number, but with name sand email that should do what we want (without having to duplicate information).

I am confused. Does Power Church (PC) work with SImpletexting (ST) or not. It appears that we cannot test it out without paying for ST. Assuming it does work, what information is PC able to pass to ST (e.g. first / last name, status, dates, etc.). I do not want to have to maintain data in 2 differen...

Many thanks

This may have been answered before but could not find it. Are there any functional differences between Plus version 15 and Power Church Online beyond accessibility? We have used Plus for many years but are considering Online. Thx

Many thanks. Will send in a suggestion

Thanks for the response, but that is not quite what I am looking for. I want to see if there is a way so that the report options screen defaults to "no tax receipt". It is very easy to miss unchecking the box, and that results in a tax receipt being produced with its unique number. If that was by er...

Is there a way to set the default on the Contribution statement to NOT print a tax receipt? Our system defaults to "print a tax receipt" and if you leave it that way, you get a tax receipt with a unique tax receipt number, and if this is not what you wanted, you need to cancel that number with the C...

Thanks for the suggestion. I will follow up on the wish list approach. Thanks again

We are going to be sending out our tax receipts by email and want to keep a copy of them. I have checked the "Send a copy to this (email) address" in the email setup, but a copy does not get sent to that email address. The tax receipt does go to the individual donors in pdf format, but a copy is NOT...

In Canada, we are required to segregate givings to "Local" based on who receipts it, and whether it is the result of donation of securities. Our members pledge to one fund - Local (let's say fund 3). Most donations are deposited to this fund (3). if they give to local by way of security donation, it...

In an email report, it is possible to insert an image and also possible to insert a hyperlink. Is it possible to associate an image (say a button) with a hyperlink? We want to have an email with some text, and a button that links us to a web site for donations. Thx

Is there a way to include a picture in the contribution statement? You can include text, but a picture of the church or one of its activities would be nice. Thx

Hi Neil Thank you for all your suggestions. I tried them all, and unfortunately none of them worked. In desperation, I uninstalled Power Church (it seemed to have 4 components) and re-installed it. You guessed it - it now works fine. Just love Microsoft platforms. Thanks for all your timely suggesti...