User Support Forum

No. I simply went to Utilities/Backup/Accounting Files/ and then the drives appeared. There was no pre-configuring or folder hunting. The CD did not require a burning program.

I understand the version 8.5 phenomenon. In the meantime, I have version 10 on my notebook and when I slipped a 210 MB pre-formatted CD-RW into the DVD-RW it backed up data just fine. Was that a rarity, or a feature with Version 10?

ok. Thanks for the help. I understand the F: drive phenomenon now.

I believe she has a DVD R/W drive that will take CD R/W data discs as well. Maybe that's the problem. When I use a TEAC external floppy, it finds it ok. When I unplug it, a drive letter comes up for a drive that isn't designated; like F:, and there is no F: drive on the computer. I tried a portable ...

I've upgraded our version 8 to 8.5 for our Treasurer. I went to make an accounting information backup on her new notebook computer and it is asking for me to put a disk in a drive that doesn't exist. Is there a way for me to designate a drive letter to Backup/Restore a file? I'd like to have her get...

Thanks for the assist.

Just a newbie question: I want to get everyone on the same platform. Our Secretary has 8.5 and our Treasurer has 8.0. I am going to install 8.5 on the Treasurer's new latptop computer. Seems to me that I install 8.5 on the laptop first. Then, I back up the 8.0 data from her home computer. I then imp...