User Support Forum

We are trying to send out a group email, and at first I had trouble doing a copy and paste from another Mac program (Mail). I solved that by pasting in the text-only format (i.e. not in HTML). This is a bother, because the text is pasted in twice, but it is better than re-typing... I also have to re...

Hmmm...I accessed PowerChurch Online through another computer, and my keyboard works properly for accents. I will fiddle more with the first computer's settings to see what I find. I assume the problem is at my end....

Is there a simple way to switch keyboards with the Online version of PowerChurch? We need to enter French-accented names like "André Côté", and with the regular version, we simply switch back and forth from the standard English keyboard to the French Canadian keyboard.

Thank you for the suggestion to abandon the built-in features and work with the detailed tools within the column layout report section. I finally got the program to do what I need, even if it is not beautiful. It will do for a statistical count, which is what I was trying to produce. On the other ha...

I can't add a sort field, because I am using a Detail/Summary Report (or if I can, I can't see how...). When I have made a copy of the report and played with it, I can make the SQL SELECT error go away if I take off the count of the City field (or any other field), but this means that I also have to...

I get the same error with an OR connector.

When I went looking for where to assign a sort field, I couldn't see anything other than grouping and counting. Where do I do this?

When I go to the Edit Record Filter section of this Custom Report, I can switch from OR to AND, to no avail. (With AND, no records are found, which makes sense, but there is no SQL SELECT error). With both AND and ORt, it still complains about the absence of a sort field.

Any other ideas?

I am working in PowerChurch Plus 10 on an old Windows 2000 machine. We have recently upgraded from version 9 to 10, and we have also had problems keeping files in sync between our different data entry locations (church secretary, volunteer donation entry, administrator), so a field may have changed ...