User Support Forum

Thanks Neil and Tom, that will work fine.
Otto.

A long time member of the church passed away and her estate is, according to her will, donating a sum of money to the church. The estate would like a receipt right away to settle any tax liability and that in itself do not present a problem. However is there some setting or way we can mark the progr...

I downloaded and installed the new IDS client today and all went well with the new setup, however after 2 openings of PowerChurch the window "An update has been downloaded and will be available on next time you run IDS" and that is the death knell. Whether I use the Desk Icon or go to the file ids.e...

I have just the reverse, I installed the new Windows IDS and I still have to start with apps. not online.
Something is not just right yet.
Otto

I wonder if anyone would know how or if we can insert a digital signature on all the pages of the tax receipt template to simplify mailing by not having having to manually sign several hundred pages. i.e. under the printed name at the signature space above the Canadian tax information.

Otto.

Sorry, posted too fast. It is the idsRdCli.exe file that did it.

Otto Kiehn.

I got the file saving fixed. I found the redirect file downloaded in my Documents and expanded it. I then copied and pasted the expanded file (idsRCli.exe) to the IDS folder where it was missing and all is working fine now. Hope I did things correctly.

Otto Kiehn.

Does anyone know if anything is being done to correct this obvious program error. Saving worked perfect before the "New update" on my computer. I am sure the tech people would not appreciate all individual calls if we know they are working on the problem. Reinstalling the IDS does not fix it. Otto K...

The printer was set correctly. The problem was that the printing take place through Adobe and it was not being opened by the program. I reinstalled the IDS I had saved and Adobe now opens and I can print but still not save files. I will move this over to the subject Saving a report to a file. I stil...

I have the same problem and more. It will not redirect to my printer either nor am I able to download any file types to my local station. It looks like it is working but nothing happens, no error messages. Not able to find in Temp files either. I have tried the suggestions in this thread and nothing...

Our church is pressently using PC On-line but I still use the PC Plus 10.4 program intalled on my computer for some work such as sending group mail, print reports and so on instead of tying up the online program. I simply use the downloaded backup from On line and restore in the computer based PC 10...

I have a problem printing mailing lables from PC-Online . In printing Avery # 5161 (20 Lables) the spacing is incorrect, it starts a bit low on the first row and when it gets to about the middel of the first sheet the spacing is to short between the labels so by the time it gets to the end of the sh...

I have a problem with PC-Online on one workstation. It installed and works except for Printing and Download to File. It does not seem to be able to find the Adobe reader. When normally, in the other stations, you can see the Adobe Icon and then the file name for a short while on the Minimize bar whe...

In Canada, in the Province of Quebec we have to print two copies of tax receipts, one for the provincial and one for the federal Government. In PC-Church 10 it takes two full sheets of paper to provide these. Is there some way of reducing this waist of paper by having two copies printed on one sheet...

We are located in Quebec Canada and need to send tax receipt copies for two different government department. Has anyone made a template or devised a method to do that on a single sheet of paper to cut down the cost of printing several sheets to each contributor?

Otto.