User Support Forum

Got it, Thank you very much!

I did this maint release, and I got a couple error messages.

"File 'background.app' does not exist."

I clicked on "ignore" and got this:

Program:PC
Line:110
Error: 1726
Message: API library is not found

What does this mean?

Ok, thanks, I'll try that!

by DarlingtonHRP » Tue Sep 06, 2011 2:52 pm Thanks anyway...I removed the authentication requirement and now it works. OK, now I'm getting SEVERAL errors when sending bulk email... "Your IP address has been restricted due to heavy usage. Enable SMTP authentication in your email client to send mail" ...

Thanks anyway...I removed the authentication requirement and now it works.

9/6/2011 2:16:19 PM <-- [00000093] 220 mail958c35.nsolutionszone.com ESMTP Sendmail 8.13.6/8.13.1; Tue, 6 Sep 2011 19:15:45 GMT 9/6/2011 2:16:19 PM --> [00000015] EHLO HRParish 9/6/2011 2:16:19 PM <-- [00000108] 250-mail958c35.nsolutionszone.com Hello d31-253.rb2.lax.centurytel.net [69.179.79.253], ...

What do you mean by "downloading your email using your email program, then try emailing a group from Powerchurch." I have no problem sending or receiving email through my regular email program, and I had no problem sending email through powerchurch until today. I worked just fine last week!! Did thi...

I just installed the new Maintenance Release this morning. I don't know if it's related, but my email is not working now. I get this message: "A connection to the email server could not be made. 2.0.0 mail929c35.nsolutionszone.com closing connection." My regular email works fine, I just cannot email...

When choosing tasks for an event, could we have the ability to use the CTRL key to select more than one at a time?

I sent the single statement through the "Individual Contribution Statement" option. I attempted to send all through the "All Contribution Statements" option. Wouldn't they both use the default printer settings?
I chose email statements, in both cases, through the process...I did not use the toolbar.

I am printing to screen. The emails DO NOT send, yet the report (on screen) says they were sent successfully. I verified, through my own personal email, that they do no send. When I sent ONE single contribution statement, it sent, and report was correct. The problem occurs only when I send ALL contr...

No, it was very short...just saying that contrib. statement was attached, and thanking for support.
the "subject" line did not print on report either. that just said 2009 Contribution Statement.

It shows the message I typed, but does not list ANY email addresses.

I am using version 10. I have done all of the maint releases.
It worked when I sent just one contribution statement, but does not work when I try to send all.

I've tried three times to email my Contribution Statements for 2009. Each time it says they were sent successfully. My report shows NO email addresses on it. I checked my own email, and it was not sent.
HELP !!