User Support Forum

I just recently purchased the HP ProLiant MicroServer, with the plan of possibly using it at the church primarily for PowerChurch. What server operating systems will PowerChurch run on? I was planning on just using Microsoft Home Server, but wanted to confirm the server operating systems that are co...

I ran into this same problem last night and noticed I had the pay items incorrectly setup. You may want to check in 'Maintain Item Descriptions' (in payroll module) that all your minister salary items that are taxable for W2 purposes have the box 'Tax Options' set to 'more options'. When you select ...

Just curious to know if anyone has successfully converted a ps2 check reader to usb by using a ps2 to usb adapter? We recently purchased a new ps2 check reader, but would like to switch to a new computer that only has usb ports and no ps2 ports. I am not having any luck, thought maybe there was some...

I had the same 'issue' with my bank where the statement did not end on the last day of the month. I simply called the bank and requested the statement end on the last day since it was a business account. They changed it to the last business day with no problem. I handle the contributions in a simila...

Thank you so much, this has been very helpful.

I am upgrading to PC V11 from PC V10 and completing the payroll conversion. What value should I be using for my Ohio Tax Table Withholding Allowance? I have the following entered: Description: Ohio Tax Table Tax Table: State: Ohio Annual Rate Table tab: Values are entered for OH Annual Withholding I...

The problem I initially started this thread with is not an issue. After further researching on my end, all of the Fifth Third Bank items on the report were indeed credit card purchases to that vendor, with nothing to do with a checking account. I didn't realize there were that many purchases for thi...

Actually, after I look at the transactions in detail, I think the 'Fifth Third Bank' part of the description is correct. This is coming from a credit card purchase and that is the Vendor setup in AP. However, we are experienncing the same 'issue' you have described, where it repeats the first descri...

It appears in the description column in this format: 'Fifth Third Bank - Brief description'. It almost looks like a concatenated field with the first part being the bank name, Acct Receive, Contributions, etc and the last part being the description of the transaction. This is the only report I have ...

No, I am simply choosing the report from the Powerchurch Fund Accounting report menu.

I am creating the 'Account Activity' report under Fund Accounting Reports and noticed that all check items on the report have 'Fifth Third - Then the Description'. Where is the system getting this 'Fifth Third'? Our checking account is with a local bank, National Bank & Trust. I have checked the Cha...

#1 We 'replenish' our petty cash account by: CR the checking account and DR Petty Cash. #2 Then when we record the expenses the petty cash was used for, we CR the Petty Cash and DR the expense account. Then just continue to do this each time the petty cash needs replenished. Your monthly $50 cash en...

Never mind, I figured it out. I can use 'Maintain Donor restrictions' and check 'Use Existing Account'. I am sure this will work. Thank you so much for your quick responses and all your help.

I set them up manually in the chart of accounts, by mimicking one that works fine. This may be the problem. It is not showing up under 'Maintain Donor Restrictions'. It had been so long since I set one up, I must have forgot about this 'Maintain donor restrictions'. What is your suggestion to correc...

When I go into Accounts Payable to prepare an invoice to write the mission checks, the newly defined mission restricted fund does not appear in my list, when I click the 'Release from restricted' button. I CR the checking account, DR the Mission Expense account. But I need to release the amount from...