User Support Forum

Thanks Eden, I've tried that - results appear to only include those in the Contributions module who have had envelope numbers assigned.

Ted

a report of households (in Membership) who have not contributed cannot be created directly as a (custom) report? If that's so, my solution appears to be the following: - create a report of all households (based on mailing category, Membership). - create a report of those contributing (in Contributio...

Many thanks for your response Zorak.

For some reason in my initial effort to recreate the user's activity, I did not receive those messages, but have now in a later test after your reply.

Clearly reading the messages will be emphasized - perhaps with a "sticky" on the monitor?!

This is a follow-up to the above information. To proceed, we have restored a backup; however, the contribution transfer to 99999 occurred because an envelope number was removed in an active personal profile. This happened even though "Deletion" is not authorized to the user. Strictly speaking of cou...

Hello, Using PC+ ver 10.4, from a profile deletion in error, we have a current contribution now allocated to the system envelope 99999. I cannot appear to transfer that to the correct contributor ( - $ 99999, + $ correct env. #) Is there a way to do this? Must we restore a backup and re-enter subseq...