User Support Forum

We have lost the hard drive on which the data for Power Church was stored. I have a backup from the end of January on a CD which I am able to restore (but that means I will have to reenter data from 2/1-2/26). I also had an external hard drive that backed up the entire drive that I lost on a nightly...

THANK YOU! That advice you gave about the printer setup made a lot of sense because I had noticed that I only got those error messages when I was trying to generate a portrait-oriented report. Landscape reports seemed to work fine (like the budget report). I went in and changed the default printer o...

It is a networked computer and I did download the updated verison of Netsetup9.exe and most current maintenance release is installed.

I have installed a new computer on our network and cannot get the check reader to work. I have installed the drivers, changed the baud rate in the accessibility options . . . just doesn't read anything at all. Worked fine on the old computer that I replaced. Power Church Version 9, Windows XP

I recently purchased a new computer and installed Power Church 9 on it. On my new computer (running Windows XP Pro) I am not able to access certain reports. I get a message something like: Error 1426 Method_report_filename_assign Line 36 Message OLE Error Code 0x80070057 Parameter is incorrect. Then...

We have Power Church 9 that we use on on a network. Sending e-mail messages to a group works fine for everyone on the network except for one user. He is able to send, but the HTML option does not appear on his e-mail message box like it does for everyone else. When I use his computer, even if I log ...

Why does the year start fund balance get adjusted on the report Accounting Fund Balances. In other words, my check book register report and my balance sheet report have different beginning balances than the year start balance on the Accounting Fund Balances report (and in parentheses the year start ...