User Support Forum

I am an old friend and get bored every now and then and decide to pop in have you tried mounting any drives for your install? Once you have that drive visible in your linux filesystem (at, say, /mnt/powerchurch or any folder) you can map that directory to a drive in CrossOver by editing the CrossOv...

If you void a contribution through the method described above it will take care of the contributions side as well as fund accounting if you post it in the same way. if the negative contribution matches a positive one (same date, same fund, same env#, same check # if applicable) then it will not show...

you might need to reindex and restart the program for the changes to take affect, but that is the only place to change or remove the phone number.

A few things to consider. It is recommended to not use the CD's with any other burning program. If you make backups with PowerChurch then use just that CD. Don't format the CD. Sometimes program like adaptec/roxio direct CD will try and format the CD as soon as you put the disc in the computer, don'...

what accounts are you posting to in your transactions??

The main accounts the accounting fund balance report is looking at is 3001 (in each fund), that is typically not a transaction that anyone posts to. 3001 is also in most cases not a direct comparison of the bank account.

If you are using windows XP there was a problem exporting files at one point. When you export the file choose C:\ as the destination, not inside any folders just right on the C drive. if that works you may need to get the newest update from www.powerchurch.com/mr

The transaction(s) that you have unposted, could you please list all the debit and credit accounts you are using for each transaction? It sounds like one of those transactions might be trying to use the Excess Income and Expense Account, which is not an account you can post to. Also go to File-Prefe...

have you ever used the custom reports and have any reports ever been created? If you have then you may need to restore those files from your most recent backup. If you haven't then give our office a call and we can help repair or replace those files, (800) 486-1800.

The database size is certainly not a limitation, you could certainly leave them, at least for a year or 2 and then either delete them or their envelope number. Restoring a backup is going to be the best solution. If you are just trying to run a statement for them, you could install another version o...

Yes that is a correct discovery. It is program behavior, so OS is not going to make a difference in this case. Noted as a suggestion

NeilZ wrote:
It does show up on the screen, I'll see iwhat happens when I export to Word.

I think he is saying open word, type something, and then change the font of whats typed to the BC UPC Narrow font and then print from word, no need to export to word.

Also, based on other entries, it looks like the 8.5 install on the new computer, then copying the files from the old system onto the new system is the correct approach. Is that right? that is correct. There is no published list of files. If you copy the files over like above, then go into the progr...

In versions 8 and 8.5, you can export almost all of the reports to several formats. Also the newest version 8.5 supports backups to rewritable CD drives.

Also, was I incorrect in using the payroll module for self-employed ministers? when someone gets a 1099 they are considered like a vendor, and thats the reason for it being in Accounts Payable. You don't deduct taxes or give W2's for them so there is really no reason to consider them a Payrol emplo...

can you run netsetup on the server or main computer? If so then it could indicate some sort of network issue. If it doesn't run on the main computer then rename the file (don't just delete) and reinstall off CD on the main computer, after making a backup of course.