Search found 2698 matches

by Zorak
Tue Apr 20, 2021 10:42 am
Forum: Contributions
Topic: Import error from Securegive
Replies: 6
Views: 22

Re: Import error from Securegive

Glad to hear you've got it figured out!
by Zorak
Tue Apr 20, 2021 10:19 am
Forum: Contributions
Topic: Import error from Securegive
Replies: 6
Views: 22

Re: Import error from Securegive

Send the file you are importing from as an attachment in an email to support@powerchurch.com and we'll take a look.
by Zorak
Tue Apr 20, 2021 9:59 am
Forum: Contributions
Topic: Import error from Securegive
Replies: 6
Views: 22

Re: Import error from Securegive

PowerChurch imports a CSV (comma separated values) file, which will open in Excel if you have that installed. However, the difference between an Excel file and a CSV is an Excel file can have commas in fields, such as an amount of $1,000.00 or fund number 1,000. That thousands separator comma will b...
by Zorak
Fri Apr 16, 2021 8:14 am
Forum: General Questions and Discussion
Topic: Forgotten Password
Replies: 1
Views: 48

Re: Forgotten Password

There is a process in the program that will allow us to reset the password protection for you. Due to the nature of this process, there is an authorization form that we need to have completed before we can help. Linked below is the "Password Override Authorization" form. Please complete this form (i...
by Zorak
Mon Apr 12, 2021 8:14 am
Forum: PowerChurch Online
Topic: unable to print 941 "runtime Error"
Replies: 4
Views: 33

Re: unable to print 941 "runtime Error"

You should be able to fix this issue by running the PowerChurch Online/IDS Client "as administrator". Instead of double-clicking the icon to run it, right click and choose Run as Administrator. Doing so will allow all the related controls to re-register themselves.
by Zorak
Fri Apr 09, 2021 8:04 am
Forum: Accounting
Topic: Half year budgeting
Replies: 2
Views: 91

Re: Half year budgeting

The only way I can think of to do this would be to change the Accounting Setup to show the church operates on a July to June fiscal year. That will change all of your Fund Accounting reports to show "year to date" activity of zero in July. However, as Neil indicated, this will have other negative ef...
by Zorak
Thu Apr 01, 2021 4:14 pm
Forum: PowerChurch Online
Topic: Time out
Replies: 5
Views: 82

Re: Time out

PowerChurch Online will disconnect you after an hour of inactivity. If you get disconnected in less time than that, it is either your internet connection dropping, or more likely the power saving settings on your computer turning off the wifi/networking hardware. On a Windows computer, you can disab...
by Zorak
Wed Mar 31, 2021 8:27 am
Forum: Maintenance Releases
Topic: Version 11.5 - 3/31/2021 Maintenance Release
Replies: 2
Views: 78

Version 11.5 - 3/31/2021 Maintenance Release

A new Maintenance Release dated 3/31/2021 has been released for PowerChurch Plus Version 11.5. The program will automatically download and install this update by going to Help > Download Maintenance Release, or you can manually download and install the Maintenance Release installer by visiting https...
by Zorak
Tue Mar 30, 2021 4:43 pm
Forum: Maintenance Releases
Topic: Version 12 - 3/30/2021 Maintenance Release
Replies: 0
Views: 31

Version 12 - 3/30/2021 Maintenance Release

A new Maintenance Release dated 3/30/2021 has been released for PowerChurch Plus Version 12. The program will automatically download and install this update by going to Help > Download Maintenance Release, or you can manually download and install the Maintenance Release installer by visiting https:/...
by Zorak
Tue Mar 30, 2021 1:50 pm
Forum: Accounting
Topic: revised form 941 for 2021
Replies: 5
Views: 178

Re: revised form 941 for 2021

The e-file service hasn't yet updated their systems to accept Q1 2021 filings. Their testing servers were just updated yesterday. Everything in PowerChurch has been internally updated and tested. We will publish a Maintenance Release as soon as the e-file service is ready to go.
by Zorak
Tue Mar 23, 2021 10:33 am
Forum: Membership
Topic: can i use the software to send out texts
Replies: 1
Views: 74

Re: can i use the software to send out texts

It doesn't send text or voice messages directly, but there is functionality that allows you to work with third party messaging services like One Call Now:

https://www.powerchurch.com/support/426 ... rsion-1155
by Zorak
Tue Mar 23, 2021 8:27 am
Forum: PowerChurch Check In
Topic: Dymo LabelWriter 450 printing blank Kiosk Tags
Replies: 1
Views: 73

Re: Dymo LabelWriter 450 printing blank Kiosk Tags

There is big red warning text at the top of the Dymo Compatibility page now regarding problems printing blank labels after a Windows 10 Update. They have a new version of the Dymo Connect software to fix the issue:

https://www.dymo.com/en-US/compatibility-chart
by Zorak
Fri Mar 12, 2021 9:42 am
Forum: Custom Reports
Topic: Picture displayed over 2 data bands
Replies: 1
Views: 95

Re: Picture displayed over 2 data bands

Sizing the picture object to span across the bands should be all that is needed.

Can you give some more detail about how it "messes up all the entries"?
by Zorak
Thu Mar 11, 2021 2:41 pm
Forum: Accounting
Topic: Care Act PPP Loan Forgiveness
Replies: 2
Views: 138

Re: Care Act PPP Loan Forgiveness

You can do this by entering a transaction in Fund Accounting > Enter Transactions that debits the loan liability account and credits an income account.
by Zorak
Fri Feb 26, 2021 2:17 pm
Forum: Accounting
Topic: Edit AR Customer Name
Replies: 2
Views: 99

Re: Edit AR Customer Name

You can make this change on the Maintain Customers screen found under Accounting > Accounts Receivable.