Search found 3022 matches

by Zorak
Fri May 17, 2024 5:56 pm
Forum: Membership
Topic: Merging Profiles
Replies: 1
Views: 20

Re: Merging Profiles

Versions 11.55 and higher have a Merge Duplicate Profiles utility found under Membership > Personal Profiles > Setup.
by Zorak
Wed May 15, 2024 9:21 am
Forum: Accounting
Topic: SetUp Payroll 403b Deferral for Non-Ministerial in PC v10
Replies: 6
Views: 73

Re: SetUp Payroll 403b Deferral for Non-Ministerial in PC v10

Regarding the 403B setup, there is a Knowledge Base article specifically for old versions of PowerChurch (prior to the Version 11 Payroll redesign in 2009): https://www.powerchurch.com/support/19/1/handling-403b-and-401k-in-powerchurch-plus-v6-10 And in reference to the financial data disappearing b...
by Zorak
Tue May 07, 2024 11:48 am
Forum: Contributions
Topic: Contributions error
Replies: 2
Views: 64

Re: Contributions error

You should be able to fix this by reindexing the data files. To do this, go to Utilities > Reindex. Choose to reindex all files.
by Zorak
Wed May 01, 2024 12:16 pm
Forum: General Questions and Discussion
Topic: Error: 2066
Replies: 2
Views: 106

Re: Error: 2066

You should be able to fix this by reindexing the data files. To do this, go to Utilities > Reindex. Choose to reindex all files.
by Zorak
Thu Apr 25, 2024 5:31 pm
Forum: Maintenance Releases
Topic: Version 14 - 04/24/2024 Maintenance Release
Replies: 2
Views: 142

Re: Version 14 - 04/24/2024 Maintenance Release

One of the system components that PowerChurch is trying to update is actually involved in the download process. To get this update installed, you will need to manually download the Maintenance Release installer from our website at https://www.powerchurch.com/mr. When you download the pcp14mr.exe fil...
by Zorak
Wed Apr 24, 2024 3:44 pm
Forum: Maintenance Releases
Topic: Version 12 - 04/24/2024 Maintenance Release
Replies: 0
Views: 42

Version 12 - 04/24/2024 Maintenance Release

A new Maintenance Release dated 04/24/2024 has been released for PowerChurch Plus Version 12. The update will automatically download and install, but you can trigger the download by going to Help > Download Maintenance Release. You can also manually download and install the Maintenance Release by vi...
by Zorak
Wed Apr 24, 2024 3:37 pm
Forum: Maintenance Releases
Topic: Version 14 - 04/24/2024 Maintenance Release
Replies: 2
Views: 142

Version 14 - 04/24/2024 Maintenance Release

A new Maintenance Release dated 04/24/2024 has been released for PowerChurch Plus Version 14. The update will automatically download and install, but you can trigger the download by going to Help > Download Maintenance Release. You can also manually download and install the Maintenance Release by vi...
by Zorak
Thu Apr 18, 2024 11:02 am
Forum: Maintenance Releases
Topic: Check In 14 - 04/18/2024 Maintenance Release
Replies: 0
Views: 72

Check In 14 - 04/18/2024 Maintenance Release

A new Maintenance Release for PowerChurch Check In Version 14 has been published, dated 04/18/2024. The Check In Server application will update itself automatically for PowerChurch Plus users. The PowerChurch Online Check In Servers have already been updated. Check In Kiosks will pop up a notificati...
by Zorak
Wed Apr 17, 2024 9:07 am
Forum: General Questions and Discussion
Topic: ActiveX on startup
Replies: 5
Views: 2081

Re: ActiveX on startup

Give us a call in Technical Support when you have access to one of these computers and a technician will take a look at it with you.

We are available at (800) 486-1800 from 9AM to 6PM Eastern, Monday through Friday.
by Zorak
Tue Apr 16, 2024 5:24 pm
Forum: General Questions and Discussion
Topic: ActiveX on startup
Replies: 5
Views: 2081

Re: ActiveX on startup

The important thing is what happens when you choose "yes" on that prompt. If you choose "no", then it's still not installing.
by Zorak
Tue Apr 16, 2024 11:05 am
Forum: General Questions and Discussion
Topic: ActiveX on startup
Replies: 5
Views: 2081

Re: ActiveX on startup

It sounds like the installation isn't able to complete, which is why it's coming up every time saying it needs to install.

Try running PowerChurch as administrator - Instead of double clicking the PowerChurch icon, right click and choose Run As Administrator.
by Zorak
Fri Apr 12, 2024 11:24 am
Forum: General Questions and Discussion
Topic: Error: 1924 ONODE is not an object in download completed at 94
Replies: 2
Views: 805

Re: Error: 1924 ONODE is not an object in download completed at 94

One of the system components that PowerChurch is trying to update is actually involved in the download process. To get this update installed, you will need to manually download the Maintenance Release installer from our website at https://www.powerchurch.com/mr. When you download the pcp14mr.exe fil...
by Zorak
Tue Apr 09, 2024 3:05 pm
Forum: General Questions and Discussion
Topic: Can I just start over?
Replies: 1
Views: 1082

Re: Can I just start over?

You can make a backup in PowerChurch by going to Utilities > Backup & Restore. Choose Backup Files.

To restart accounting, go to File > Preferences > Accounting Setup. Click the Restart Accounting button.
by Zorak
Wed Apr 03, 2024 2:31 pm
Forum: PowerChurch Online
Topic: PC Online Cloud Backup
Replies: 6
Views: 1393

Re: PC Online Cloud Backup

A secure online backup would ensure that you don't lose data, which is what we're doing. The main benefits of PowerChurch Online service would usually be having remote access, from virtually anywhere you have internet/data connection, and also Mac OS compatibility. If you only wanted it for online b...
by Zorak
Wed Apr 03, 2024 10:57 am
Forum: PowerChurch Online
Topic: PC Online Cloud Backup
Replies: 6
Views: 1393

Re: PC Online Cloud Backup

Our servers are backed up automatically/constantly to protect everyone's data from being lost in the event of a crash or the service going down. Our backups aren't available to you to restore. You can make backups yourself for your own purposes, like to be able to restore after you delete someone fr...