User Support Forum

Several years ago when we first started using the bookkeeping in this program we had an outside company set it up for us. When I pulled the Balance Sheet it shows a couple of accounts that were never monitored from this program and actually no longer exist. One was for a fund when we had a youth cam...

Thank you for your help.

Hey guys that are smarter than I!! I figured out using Neils comments to someone else on my last problem. I am using version 10.4, but I had two transactions that should have been posted in Sept reconciliation, but it seemed to balance so I finalized it. However, while doing starting October monthl...

Hey guys that are smarter than I!! I figured out using Neils comments to someone else on my last problem. I am using version 10.4, but I had two transactions that should have been posted in Sept reconciliation, but it seemed to balance so I finalized it. However, while doing starting October monthly...

BTW I have version 10.4, would like to update but?????
Thanks

I am so glad you have an online blog here! I have a question kind of the reverse of the previous one. An online tithe payment was made after the books were already closed for June so my reconciliation shows that amount unreconciled. This tithe payment was posted in the following month. Would I use 0...

No, our other office is at the bookkeepers home. So, since it seemed less labor intensive, I just reentered the missing info. Thanks for your help. You guys are amazing!

We have version 10.4, apparently our assistant in the church office must have backed up when she should have restored info. The contributions are entered at the church and sent to our other office, after they are balanced with the bank we restore the info at the church. When I was looking for specif...

Do I need to set up another account # in COA to post the $$ to ? The book suggests an acct # such as 01- 4610-000- which makes it an income account, but I'm gonna wait until somebody helps me, cause I already made one mistake :( :oops: . Also how do I correct the error. Usually you would just rever...

Do I need to set up another account # in COA to post the $$ to ? The book suggests an acct # such as 01- 4610-000- which makes it an income account, but I'm gonna wait until somebody helps me, cause I already made one mistake :( :oops: . Also how do I correct the error. Usually you would just revers...

OK I have a similar problem, but I have the debit and the credit as the same, it shows up in my reconciliation as 00 s. We are using 10.4. I made the invoice ok, and it shows the payment ok, shows the correct balance but nothing in reconciliation.. Soooo, I know something is wrong with my set up.. ...

OK I have a similar problem, but I have the debit and the credit as the same, it shows up in my reconciliation as 00 s. We are using 10.4. I made the invoice ok, and it shows the payment ok, shows the correct balance but nothing in reconciliation.. Soooo, I know something is wrong with my set up.. P...

The complete transaction is $1528, less the 194 credit cards debits so its 1300+. So should I just reverse the credit card part or reverse the whole entry and repost as two different entries for the same day. Sorry accounting is not my main talent!

The checking account. We take credit cards for tithes and offerings, but the one in Aug 30 th didn't get on the Aug. statement. So I show that my deposit posted by PC is 194, too much to balance.

I am having problems with my reconciliation being off the exact amount of the credit card transactions for the week that wasn't on Aug statement. The bank will have it on the next statement but what do I do with this now? Appreciate so much your help!