User Support Forum

My outlook email is running properly and I am able to send and receive from it. When I check the System Setup Options>Email then "test" it say a successful connection was made. But when I go to User Setup Options>Email then "test" this is when i get the error stating the the target principal name is...

I am sending out one email. Specifically speaking, I am looking at sending one member her indidvidual contributio statement, so I am in the "report preview" and I click on the email button and enter the email address and fill out the following pages and click "start sending" and that's when I get th...

I am getting the following message when I try to send an emai "Target principal name is incorrect". Has anyone else gotten this message and know how to correct it? I've been able to send reports before via email and now it's not working.
I have PC Plus v 10.4
Thanks!

You're telling me it's weird!!! I just did the reindex, and nothing changed. I tried to attach a screen shot, but it won't upload.

Yes, the pledge dates are all set between 1/1/10 & 4/4/10.

First: The Pledge Report I'm referring to is titled "Pledged to Actual Comparison". Second: On the "Maintain Pledges" screen of both donors, only the actual pledges made are showing, it does not reflect the "phantom" pledges that appear when I print the "Pledged to Actual Comparison". Third: I'm run...

Hi everyone. I have entered pledges and am having some phantom pledges show up on the report. For example, envelope #1 should only have a $100 one time pledge to her name, but instead she's got two extra pledges showing up on the report that are not showing on the Maintain Pledges screen (just her o...

I tried both methods, and both say that there aren't any unposted transactions. Any other ideas?

I'm trying to close out some early months in 2009, but it's telling me that I have to post transactions before I can close the month out, but all transactions have been posted. Can you tell me what I'm doing wrong?