User Support Forum

No, just one user on one computer.

When I try to post contributions, I am getting the following message. We have Power Church installed on a single computer, no network. "File in use by another. Try again later" then "This procedure requires exclusive use of Contribution and Fund Accounting files. Please close all open windows and tr...

WE have just installed Power Church and are trying to import data from an Excel file. I set up all the field names in my spreadsheet, but when I try to do the import into the Family Mailing List I get an error that says that Microsoft Visual FoxPro has stopped working. Any ideas what this is? or How...

Thanks Neil!
I guess the obvious is always the best place to start. REgular Secretary is out this week and I'm trying to fill in. Forgot about the double posting. Thanks for your help!!
Ken

All is well thru 5-13 of this year. We have written 8 checks in the last week and a half that are not showing up anywhere. Not in Posted Transactions, not in Modify Unposted Transactions, not in the check register, cant find that they exist anywhere except on the check stubs that I have. Any ideas w...

I am getting ready to print my W-2s. I withheld too much FICA from a paycheck early last year before I knew that the rate had changed to 4.2%. I found the error and know which check the error was on. When I tried to repair the the error by reversing the check, an error message popped up and said tha...

Jeff, Thanks for the help. Sounds like a pretty east fix. Amounts do not need to be changed because it was housing and professional expense items for ministerial folks who we don't take out taxes on anyways. I know how to manually enter a check in Fund Accounting, does that then give me the option t...

Sorry I need help typing on subject lines too!!! We are using v.11 and have had a new financial secretary for the last 3 1/2 months. Most is going well. She has done about 10 payroll checks processing them as invoices instead of through payroll. How can I go back and correct this so that info shows ...

We are using v.11 and have had a new financial secretary for the last 3 1/2 months. Most is going well. She has done about 10 payroll checks processing them as invoices instead of through payroll. How can I go back and correct this so that info shows up on payroll reports and eventually w-2 data? Th...

Got it!! Thanks so much. I knew it had to be something simple like that!

I am using PC v.11 and am trying to run the income and expense statement. I am trying to include info from January through June and am getting the message that my date range has crossed an accounting year and cannot be done. How can I cange the accounting year to reflect the Jan-dec we acutally use?

Thanks, but never mind, I finally figured it out!!

I have two questions: 1. I am not able to run this report right now. I enter teh information on the options screens, as have been doing for several years, then get a "no records selected" message. Any idea what I may be doing wrong? 2. On the second page of teh "report options" there is a section as...