User Support Forum

Keep in mind, you will have to run this install file on all of the workstations running PC+11, just like netsetup if you are working on a network.

Here is a fix that PC+ Support sent me. It works fine now. Seems to be a common problem in version 11. Glad to know they have a fix. Hello, Miles, Thank you for contacting us. The proper setting for Gmail is SSL. You do not need to specify the port, since 465 is the standard port for SSL. Some peopl...

We don't use Outlook anymore. So, can you now combine the address field in PC+ when you update Outlook? Normally Outlook separates the address into the fields; street, city, state, zip. In order for the address field to be read properly in Gmail, it takes the entire address into one field. This allo...

Hi Neil, Yes, I did do a test with the colon included and received this error. 5/24/2010 12:12:39 PM <-- [00000000] 5/24/2010 12:12:39 PM --> [00000006] QUIT 5/24/2010 12:12:39 PM <-- [00000000] OLE IDispatch exception code 0 from CSMail.SMTPClient.1: An SMTP or winsock error occured.; No extended e...

I have a domain hosted by Google for our email. I have a problem after upgrading to version 11. Whenever I try to send out a mass email (only to 7 people as a test) I get the following errors: When TLS is selected (gmail instructs to use TLS - I x'd out the IP address) 5/24/2010 10:42:44 AM <-- [000...

We ran into the same problem after our email system was changed over to gmail. I had our bookeeper export the contacts from Powerchurch as an Excel file. Then I created an Excel file that linked to the exported Powerchurch file and on a seperate sheet, combined the address field, and labeled the fie...

I get a similar error when trying to send a mass email to 187 members. The Error: PROGRAM: BULKMAIL.SEND LINE: 148 ERROR: 1429 MESSAGE: OLE IDispatch exception code 0 from CSMail.Header.1: The array index is out of bounds.. When I click OK, it shuts the program down immediately. This just started ha...