User Support Forum

Thanks, I did not use the Powerchurch backup. I'll follow your advice with regard to telephone assistance, thanks!!

Yes, I believe I have a good backup of the files. As stated, the backup program listed the file as being restored (I checked the data folder and it is there amongst all the others). I restored the file a second time thinking that perhaps something went wrong in the download and I still got the same ...

Hello, I recently had my hard drive replaced (all my files were backed up off site) and when restored and I try to input checks manually, I get an error message that the following file is invalid or missing: apinfo.fpt, located in the data folder. Well upon searching, the file was downloaded. I unin...

On one of my contribution statements, their is a dfference between what was actually contributed in pledges and what the "Fund summary" states as the total contributed in pledges. For example for Jan. thru May, the check contributions (when manually added) adds up to $1250.00, but in the "Fund Summa...

Hi, I am brand new to Powerchurch and I'm enjoying it. Question, we have a benevolence fund that is used to help feed families for a repass after a funeral. A check was written to help defray food costs, all the monies were not used and the remaining cash was returned to the operating fund. How is t...