User Support Forum

Help!! Our administrator can't remember his password. Is there any way to reset it or recall it?

Is there a way to modify information in the Accounts Payable module? I had to reverse a transaction and then issued it again through a manual check repeating entry because it was quite a complicated transaction. But now AP shows two entries instead of just one. Is there a way to fix this, or a bette...

We are switching from another progaram to PCP are in the transition phase--some things are still done in the old system and we are entering manual check temporarily. We had issued a double payroll check because our partor was going to be gone for a week. We issued a manual check through the payroll ...

When I request an Accounting Fund Balance Report I get an error message saying: "WARNING: Parameter Negative Format was not found." What does this mean? I have installed the latest maint release and I never had this problem before. I think I had requested this report before. When I click "OK" it see...

We're just starting to use the computer generated check printing. A couple of questions: 1. What gets printed in the "memo field"? I've tried a few sample checks and can't get anything to print out there. 2. Is there a way to have the expense account to which the check is charged to print our somewh...

Is there a way to add the expense account number to the custom check printout--bottom part of the stub. Our bookkeeper would like that info if possible. Thanks

Hmmmm. I messed up! I had the wrong account set up to debit on my deductions. So I guess I solved my own problem. I must be getting better at this!!

When I print out a payroll check through manual check screen it prints out ok, but the amount listed in the check register is the gross amount instead of the net check amount. We have 2 deductions and they are being deducted for printing the check, but not when listed in the check register. Any idea...

I have a question on Transfer Accounts. How do they work? What differences are there if you have the "Use Transfer Accounts" box checked under Fund accounding preferences? What is the impact on the different reports etc. I understand how to make the entries, but need to know if anything different ha...

Thanks guys! I appreciate the feedback that's so practical! God Bless!

When we started with pcp v 9 we set up our payroll accounts wrong and now have wrong amounts for the tax libilities. Is there a way to adjust these liability accounts to the correct values? (PCP was not our "official accounting system for 2004, but will be for 2005 so we want the numbers to start ou...

I've been updating our chart of accounts and our list of contribution funds. We had a power blip today and now I'm having trouble--getting an error message and then PCP9 shuts down when I go to save the new contribution fund # and account #s. It doesn't do it every time, but every 1-5 times. I downl...

We are redoing/condensing our chart of accounts to make it more simplified. Can you move an account from one fund to another?

Thanks!

Gretchen

This is for Power Church Plus (TM) version 9

We are having some difficulty knowing just how to set up our chart of accounts in PCP 9. Would anyone be willing to send us via e-mail an example of a chart of accounts? ginnyschuelke@juno.com Thanks

pcp v. 9 mr 11-9-04: I was using the custom check setup--edit layout screen. I clicked on File / Print Preview and got the following error message and then PCP shut down: Program: FRM_PCCUSTE.COMMANDGROUP2.COMMAND1.CLICK LINE: 188 ERROR 12 Message: Variable 'MEMOLINE' is not found. Just thought you'...