User Support Forum

i'm not sure. how can I tell? i know of at least three and am wondering how many more!

thanks!

nope. That's how I found out the person was missing. I was looking for them in integrated because I needed to call them. Changes have already been made, so I can't force an upgrade. Thanks for trying!

It seems that since I updated from 10 to 11, that I have lost names from my membership module. Mainly in-actives, but I can't be sure. Also, I can't be sure that contribution data hasn't been lost. How do I correct this or find out exactly what data didn't transfer? thanks!

A visitor was entered twice - once with a misspelling. It does not look like there is contribution data connected to either name. Can I just delete one without worrying? thanks!

yes, they are both the same. thanks for the info. invaluable as usual, Neil. thanks!

Originally, when we installed PowerChurch, our treasurer worked off site. We installed one instance on our network drive and the other on a separate computer. The network drive contains contribution information and membership information. The separate C drive contains payables, general ledger, payro...

I keep getting email telling me that there is a response to this question, but there is nothing new when I get here?

ok. thanks!

I am trying to email our directory out via the Membership>Family Mailing List>Send Email Message to a group. The first time I sent it, the report said '166 sent successfully. No Errors Reported'. However I had 40 returned to me undeliverable. I changed a setting and resent the ones that didn't go th...

i compared category by category between the report and the mailing labels and there were only a few missing this time that I can find. Oh well, go figure. I think I will double check with my next mailing and see if it happens again. I just don't want to be missing anyone!

except that I went through name by name comparing the two lists and that is how i found out that there were extras on one and not the other. the only reason that i mentioned personal status is that when i ran the report, I had the status print out too. That's why i know that it happened in various s...

oops, answered the your question before you asked it. see above.

nope. almost every one has that checked. the mailing category & Personal Status varied in the ones that showed up on the report and not on the labels too. For the Report I selected Membership> Family Mailing List>Reports-Family Mailing List>Selected Records>Mailing Category>active member, constituen...

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