User Support Forum

Because you are a charitable organization, you do not need to seperate the receivable from payable, as you should never have anything that you are charging GST for. In any case, you set up your accounts to automatically calculate the GST Receivable at 50% so that when you enter your invoice, the GST...

Has anyone experienced where the account detail on the cheque is correct, but the cheque is issued for
a different amount than what the detail shows as being credited to the bank account?
Any suggestions as to how to correct this?

1)Is there anyway to change the cheque detail that prints on the cheque to the "Line Description" rather than the account name? 2)Is there anyway to overide the cheque number with a description to record preauthorized withdrawals from the bank account? or how do others handle Preauthorized withdrawa...

I tried accessing the information/program using the same ID that I used on the main computer. Also, I'm not sure that the version of Windows application has anything to do with it. I tried doing the program download on three different computers (2 laptops and one PC), all give me the same result. On...

Hi NeilZ; So I tried to use the fix that you suggested, and it still doesn't work. I'll try and restate the issue, and see if that might lead to another suggestion. I can work on the computer that I originally set up PowerChurch 10, which updated the information from Version 9. (The Church was only ...

Yes to all your clarifications! Can you help me???

I have an issue that I am wondering if someone can help me with. I have done the backups in the main program under system admin, and it indicated that the backup was successful, and the verification show no errors, and yet, when I use the backup in any other computer, the information does not come t...

Thanks, JohnDMeyers!

I will see if I can locate as his goes back to 2004! Bah!

Would someone know how to go about retreiving the computer generated closing entry for a year-end?

My closing balance for Year-end does not match the beginning balance for the new year?!?!?!?

Thanks very much for the information!

I will do as you suggest!

PS ( What a concept!!!)

Does anyone know how to correct a one-sided error in Accounting?
It has to do with previous year-ends, and on searching, I am finding entries with one part of the original entry showing as account "Unknown".
This has caused my trial balance to be out of balance.....