Search found 7 matches

by Charlene
Wed Sep 16, 2020 1:20 pm
Forum: Accounting
Topic: lost reports after indexing
Replies: 3
Views: 453

Re: lost reports after indexing

Thank you. If I restore the back up from prior to the reindexing would that not also restore my corrupted database problem?
by Charlene
Tue Sep 15, 2020 12:29 pm
Forum: Accounting
Topic: lost reports after indexing
Replies: 3
Views: 453

lost reports after indexing

I recently did a reindex after speaking with technical support to fix a corrupted database. Now I'm trying to find information in a report that I used alot which is the Vendor activity summary report. No information is showing up except for any checks written since I reindexed. Does reindexing lose ...
by Charlene
Thu Jan 24, 2019 2:12 pm
Forum: Contributions
Topic: Electronic signature on donation receipts
Replies: 1
Views: 499

Electronic signature on donation receipts

I have successfully imported the signature of our Assistant Treasurer to use on the tax receipt.
I just finished printing 1050 and the signature only showed up on 1/2 of them. Why would this happen?
by Charlene
Thu Jan 18, 2018 4:18 pm
Forum: Contributions
Topic: Signature on donation receipts
Replies: 3
Views: 848

Re: Signature on donation receipts

Thank you Neil. So this must be something fairly new that PowerChurch has implemented.
by Charlene
Thu Jan 18, 2018 3:47 pm
Forum: Contributions
Topic: Signature on donation receipts
Replies: 3
Views: 848

Signature on donation receipts

After having just stamped over 1600 year end donation receipts with a signature, I'm just wondering if there is a way to transpose a signature onto the tax receipts before printing.
by Charlene
Wed May 14, 2014 3:52 pm
Forum: Contributions
Topic: Emailing contribution statements
Replies: 2
Views: 1053

Emailing contribution statements

In Canada we legally need to provide a signature on our year end tax donation receipts. How do I add an electronic signature on our tax receipts within PowerChurch so that I can start emailing our receipts next year.
by Charlene
Wed Jul 22, 2009 2:30 pm
Forum: Accounting
Topic: Credit balances due to deleted credit memos
Replies: 3
Views: 2226

Re: Credit balances due to deleted credit memos

The problem I have is that I have a few customers in Accounts Receivables with credit balances that need to be cleared but when I tried to apply a negative credit memo to these customers PowerChurch asks for an invoice number to apply the credit memo to and when I put in the original invoice number ...