User Support Forum

For some reason, the Individual Contribution Statement is no longer picking up Tithes and Offerings. The information is in the system (it comes up in other reports) and the box is checked in the ICS form. But it only picks up contributions to designated offerings or pass thru offerings. It worked fi...

I too would love to se this as an improvement to PowerChurch - a method to post a budget amendment approved throughout the year that did not actually change the initial approved budget. Often our budget amendments only affect the year approved and are not needed to be carried forward to the next yea...

Is there a mechanism in place to enter/document budget amendments made throughout the year?

I am trying to understand Close To Account Set up and Transfer Account Set Up. I've been reading everything I can find so I came across this. We have three funds 01 - General Fund (deposit tithes/offerings/write checks); 02 - Three Money Market Accounts; 03 - Restricted/Designated Funds. My problem ...

I had this same problem in regard to wanting to be able to present a "clean" report to the congregation. So two years ago, I went to a separate fund for Restricted Funds or Designated Funds (Fund 03). I thought it had been working well, but I'm not so sure now. Each month we have contributions to ou...

I have realized that I must have my close to accounts really messed up. Is there a simple explanation to help me determine what I have messed up. I have three Funds - 01 is my regular checking account. 02 has two Money Market Accounts - one is general fund and one is a building fund (considered temp...

Thanks, that worked!

I was going to update a personal profile and got an error message #2198, Index tag is not found for cursor object 'meconnectcursor1'. Can anyone tell me what to do? Thanks!

Thank you - do I need to submit a request to do this to someone or somewhere? Just seems this would be a timesaver for everyone.

Has anything ever been done to correct this? I still have to change my file save location everytime I attempt to save a document. Thanks!

I don't think it does this in my 11.5 version. I have to go back EVERY time I do a save and browse to find my file location for Contributions and Accounting and Backup. It would be so nice not to have to do this! I have submitted it to the address provided. Thanks!

I'm sorry - I have not closed July or August. So what can I do?

When saving a file, is there a way to change the default File Save location so I don't have to go through the browse process everytime?

I realize this is basically an accounting question but I'm lost and hope someone is willing to help. I have a statement that contains numerous items - first, one credit and one charge for VBS and needs to be posted against our church year 13 which ended July 31. The statement also contains several o...

So I do not "release restricted funds" with this transaction. That is what I have been doing and it double posts (I think) to throw off my balances??