User Support Forum

Nothing has changed as far as programs, although I am trying to use the HTML version of the email, versus plain text, to keep my formatting from a copy and paste from word. Yes, the test is from the system settings, email setup. I printed the report and it has page 1 completely blank and on page 2 i...

Good morning! Can anyone help me figure out what is happening to my email I send through PowerChurch 11.55? My server settings are correct and I can do a test that gives me a connection completed message. When I send an email, the message generated shows "Completed processing emails. Click report to...

Awesome, thank you!!!

OK, just talked to my friend and she has version 11.5, not 12, sorry!

I just tried a test email to staff, which is a small subset of our database. Here's the message I get: Completed processing emails. Click report to generate a hard copy of what was sent and to whom. Please review the 3 errors detected. I click report and this is what I see: Bulk email sent status Un...

Nope, same issues.

I don't know if this info will help, but if I click through to send the email, the message I see shows the status % and disconnecting....disconnecting...then after the status bar reaches 100% I get the message that there were 107 errors. If I pull up the report I can see the body of the email but no...

OK, hope this helps: On the system setup options in PowerChurch, I have TLS checked. On Thunderbird we use SSL/TLS. For emails, our server setting are mail.compresby.org and it requires authentication. If I click on the test button, I immediately get a box that reads: "A successful connection was ma...

Is anyone else having problems sending emails since this maintenance release? The last email I sent was on Monday afternoon, the 13th. I attempted to send one this morning and it generates 107 errors, but I haven't changed anything in the settings. Since I am working from home and backing up at each...

Thanks for the suggestions. I will take this info to the treasurer and see what she thinks.
This sounds like it would be way easier too!

Thanks again!
Denise Carr
Community Presbyterian Church
Forsyth, MO

Can someone help me understand how best to handle the following situation? I am not an accounting person so I usually overthink things and make them much, much harder than they have to be! We are on PC+ 11.55 on Windows 10. We often purchase study books, or t-shirts for members, etc., etc. We buy th...

Oh brother, can't believe I missed that check box!
Thank you!

Good morning! I recently upgraded our PC+ version to 11.55. I am trying to run the Contribution Fund Descriptions report. In the old version it listed the debit and credit account information on the report. According to the summary of the report on the bottom of the screen this report should contain...

Great, thanks for the replies!

I'll give it a go and see if this method works better for tracking expenses as they come in.

Thanks!
Denise

Good morning! We have been using credit cards for a couple of years now but I would like a better way of accounting for purchases on them. We have version 11.1 of PC+. Right now, I collect all the receipts and enter everything into an invoice when the bill comes and then cut the check. That works ok...