Search found 69 matches

by FBCMoyock
Mon Jul 27, 2020 2:11 pm
Forum: PowerChurch Online
Topic: Catalina Mac OS and the Mouse/Touch Pad
Replies: 6
Views: 269

Re: Catalina Mac OS and the Mouse/Touch Pad

I assume you mean the mouse doesn't work with PC Online. If you will resize the PowerChurch window it will work correctly. Just grab the edge of the window, click and hold, then drag to resize. You don't have to move it much. Any movement will cause the mouse to position itself correctly when you ho...
by FBCMoyock
Thu Apr 30, 2020 7:53 pm
Forum: PowerChurch Online
Topic: Catalina Mac OS and the Mouse/Touch Pad
Replies: 6
Views: 269

Re: Catalina Mac OS and the Mouse/Touch Pad

I raised a similar issue back in October. You can't do a 2 finger scroll. The mouse cursor doesn't click in the box. You have to position the cursor over the box or you have to resize the window, then it will work. I was told it would take an update to the IDS client, but that was Oct. and nothing y...
by FBCMoyock
Wed Oct 09, 2019 2:25 pm
Forum: PowerChurch Online
Topic: Problem with new version of IDS Client
Replies: 10
Views: 290

Re: Problem with new version of IDS Client

TonyL222 wrote:FWIW, one of our Mac users upgraded last evening and now multiple apps - including the IDS Client - will not work.
No 32 bit apps will work if he upgraded to Catalina. Powerchurch upgraded the IDS Client app yesterday. It is 64bit and will work. You can read about my specific issue above.
by FBCMoyock
Wed Oct 09, 2019 12:14 pm
Forum: PowerChurch Online
Topic: Problem with new version of IDS Client
Replies: 10
Views: 290

Re: Problem with new version of IDS Client

OK, I think I have identified the issue on my machines at least. I had to change the resolution of the display. On the laptop ('18 MacBook Pro) I had to change from Default to "More Space". That worked, less space would not. I switched back to default and it is still working. On the desktop I was on...
by FBCMoyock
Wed Oct 09, 2019 9:39 am
Forum: PowerChurch Online
Topic: Problem with new version of IDS Client
Replies: 10
Views: 290

Re: Problem with new version of IDS Client

We have now tested for this behavior on both of our MacBooks (new and old) and can't recreate the issue you are reporting. The tip of the mouse pointer and clickable area of the menu options line up pixel perfect. I guess at this point I'll just have to wait to see if others have the issue. I insta...
by FBCMoyock
Wed Oct 09, 2019 9:14 am
Forum: PowerChurch Online
Topic: Problem with new version of IDS Client
Replies: 10
Views: 290

Re: Problem with new version of IDS Client

Zorak wrote:The previous version is 32 bit and won't run on Catalina, but yes, it is available here:

https://mypowerchurch.com/clients/power ... line_5.dmg
Thanks. I haven't upgraded to Catalina yet, still on Mojave. I have too many audio programs that aren't compatible yet.
by FBCMoyock
Wed Oct 09, 2019 8:50 am
Forum: PowerChurch Online
Topic: Problem with new version of IDS Client
Replies: 10
Views: 290

Re: Problem with new version of IDS Client

Zorak wrote:We've got a couple of different Macs around here for testing purposes. I have forwarded all your info along and we will do some testing and reply to your support email when we have some info for you.
Is it possible to get a link to the previous version until you can get this resolved?
by FBCMoyock
Wed Oct 09, 2019 7:42 am
Forum: PowerChurch Online
Topic: Problem with new version of IDS Client
Replies: 10
Views: 290

Problem with new version of IDS Client

Yesterday, Oct 9th, a new version of the client that is compatible with Mojave and Catalina was released (6.0.1.27682). I have tried it on 2 of my Macs and have the same issue on both. You have to place the cursor ABOVE the area you are trying to select.I sent this to support, but haven't heard back...
by FBCMoyock
Wed Feb 21, 2018 8:46 am
Forum: Contributions
Topic: Tithe.ly Church Giving App
Replies: 9
Views: 978

Re: Tithe.ly Church Giving App

We will. We have had online giving with paypal for several years. We then added an ipad in the foyer with a square reader. Our latest venture was using a giving APP with Pushpay, which is also used online in place of Paypal. By far the most popular option for our donors was the giving app, followed...
by FBCMoyock
Mon Mar 20, 2017 2:14 pm
Forum: Accounting
Topic: Direct Deposit Service Provider
Replies: 23
Views: 1169

Re: Direct Deposit Service Provider

I was actually wanting to know about using the company ACH Solutions for our direct deposit. We write six checks a month for payroll so $25/mo is not financially feasible right now... I read earlier that ACH Solutions may be cheaper... just wanted to know how well it worked. I signed up with ACH So...
by FBCMoyock
Mon Jan 30, 2017 12:46 pm
Forum: Accounting
Topic: Direct Deposit Service Provider
Replies: 23
Views: 1169

Re: Direct Deposit Service Provider

FWIW ... I've been starting to use our banks 'online ePayment' system. Basically, since we are a non-profit business, we have access to business features for a monthly fee. This allows me to setup the employees as 'vendors', and then setup for their direct deposit. I just have to go online, enter a...
by FBCMoyock
Mon Jan 30, 2017 10:59 am
Forum: Accounting
Topic: Direct Deposit Service Provider
Replies: 23
Views: 1169

Re: Direct Deposit Service Provider

Our bank doesn't take CSV or NACHA files. So, we need to use a third party vendor if we are going to use direct deposit with our current bank. Does anyone have any recommendations for third party vendors? Any help would be appreciated! THANKS!!! I signed up with ACH Solutions.They are part of UMSBa...
by FBCMoyock
Fri Jan 20, 2017 2:40 pm
Forum: Accounting
Topic: NACHA file
Replies: 1
Views: 140

NACHA file

Now that I'm not using VANCO anymore I have the option to submit a NACHA file to our new provider. Apparently their version of a standard file and PowerChurch's are different. Power church gives me MY ID, Employee #, LName, FName, ABA, Account #, Type of payment, amount and pay date. It does not giv...
by FBCMoyock
Tue Nov 01, 2016 8:46 am
Forum: Accounting
Topic: Direct Deposit Service Provider
Replies: 23
Views: 1169

Re: Direct Deposit Service Provider

We were also using VANCO for ACH payroll payments only. Charging us $8.75 per month for 5 transactions. Our bank wants at least $50 to do the same. Has anyone found a cheaper solution?
by FBCMoyock
Mon Oct 12, 2015 2:30 pm
Forum: PowerChurch Online
Topic: New IDS Client
Replies: 7
Views: 2053

Re: New IDS Client

Must have been a problem with my Mac. Upgraded Mac to 10.11 and had the same issue. Wiped my system, did a fresh install of 10.10 and the new version works fine. Now waiting to upgrade to 10.11 on this machine as I found out the hard way that NEAT software is not 10.11 compatible yet.