User Support Forum

I filed my W-2s electronically. How do I go and view each W-2? I may possibly have an error on one. I printed W-2s from Powerchurch, but the software also mailed W-2s and the pastor's apparently did not include his Christmas bonus, although it is included on the one I printed. (I think I had to manu...

I have the latest version of PowerChurch installed and just did a maintenance update very recently. I’m almost positive I have the correct information in the correct fields but I’m not at work today to look. Lots of snow in Kentucky! Thank you! I will call next week if I can’t figure it out.

I only have 2 1099-NEC forms to file. When trying to file electronically, I get a "Transmit failed" and it has errors listed. I have all the fields filled in so I don't understand why I'm getting this. The following errors were found in the transmitted data. Please fix these and try the transmission...

Thank you so much! I thought so, but wanted to be sure.

We were paying our custodian through payroll. He resigned and we have now hired a cleaning service. Of course the check to the cleaning service will not be done through payroll, but we would like to use the same "custodial salary" account to take the charges out of. If I do that, will this mess up a...

Thank you.

When saving my w-2 and w-3 and opening up as a pdf, my w-3 info is not showing on the form, although it is showing on the form before I open up the pdf. Could it be a glitch in the new upgrade? I have version 12.

Thank you.

I'd really like to clean up some of the vendors we haven't used in over 5 years. Would this be ok? If I delete a vendor and run a report that included checks to a vendor that had been deleted, how would it look on the report?

Just go to enter contributions. I would type the date that the incorrect transaction was posted. Then select contributor and say if you posted $100 to the contributor incorrectly, then enter -100.00 and save. Of course, be sure to enter the transaction of the amount with the contributor that it was ...

Thank you so much! Makes sense now and I can fix it.

I want to do a custom report with each individual's name and their membership # in numerical order. I have it set for output to be member's last name, first name, and membership # and I clicked on "SORT" for membership #. When I do this, the numbers are like 9,97,96, etc and #8 comes after 90. Can a...

Not sure I did this right, but I uninstalled Powerchurch, then reinstalled it in a new folder under Powerchurch. Still having problems. I also reindexed. I may call tech support next week. Got a busy day today. Thanks for trying to help!

C/Powerchurch/PCPLUS115

I'm using 11.5. I checked and didn't even see version 11 folder on my computer.