User Support Forum

Thank you for your response - I am running version 11. No system restores. It sounded likely a corruption of some kind to me too - but I've been using PC for 12 years and have not had this kind of "deletion" happen before. I have an email into the tech group.

I have 2 employee records completely gone from system. Same person just hired at 2 different times with 2 different roles - one record was active and one was inactive/former employee status. The check I just wrote for payroll earlier in the month is now listed with .null in the name fields. Has any ...

when I converted to version 11 - I guess I bypassed payroll account set-up. Anyway, I have employer taxes and gross wages on several employees setup as an AR account instead of an expense account. I have been using the accounts for months with no problems. I had to add a new employee this month and ...

Thank you - appears to have been a problem with my memory stick - I purchased a new one and it works fine. I appreciate your assistance.

Is this a manual process or there something to set-up for holidays or for example 4 hours of vacation earned each paycheck/period? Seems like it could be a useful tool but I can't figure out how to fully utilize it. Thanks,

I am trying to restore back-up data from my mini flash drive. The system recognizes the "E" drive and lists all of the back-ups but when I select the required backup I am getting a message to insert the last disk of the Multi-Volume set. OK only brings the message up again and cancel just cancels. A...