User Support Forum

thanks

Thank you

it was a separate deposit.

We are PC v 11.5 users. A contributor to our church using PayPal made a contribution on December 30th per the notification that we received ; but it didn't deposit to our Checking account until January 5th. We however keyed the transaction from the notification in December. Of course it is on our De...

We are PC 11.5 users. Our bookkeeper did an electronic transfer of funds from our Capital improvement account (savings) to our general fund account to cover the cost of repairs, etc to our church last month. When we issued the transfers in Power Church we went to Fund accounting >enter transactions>...

I wouldn't think that was the case, since we had no problem when we keyed to the same income in April. The contributions did update accounting. I will check out the defaults. Thank you!

We are PCP v11.5 users. When ran an Income / Expense report at the end of May and discovered that several thousand of dollars in contributions were missing from the report (one specific fund). When we researched the error we discovered that at posting Contributions, the update fund accounting option...

Please help,
Power plus 11.5 user

We discoverd duplicate deposits that were manually entered and have posted to accounting. Of course this has throw our bank balance off. What is the best method to use to correct this error?

We have two situations here that we are attempting to correct .......... But first to answer your question, Yes we have some accounting data already in the system. But from the very beginning we just worked in the Contributions and Membership modules. We began using the accounts payable module to tr...

We did the reconciliation for 2013, it looks weird. We didn't continue but hit postpone because we need over $219,000 to balance. Any suggestions? Something went wrong. Regardless of the bank statement date that we entered, it still is pulling data from as far back as 2012.

we have not done a reconciliation but we will. Thanks!
We do tend to have lots of questions, we are working through the Accounting Video Training Series,

Thank you for you help!

I am not sure of how that balance got there, I don't believe it was any transaction done, so there won't be anything to reverse. We only began to look at the accounting side of power church because of a call to tech support back last spring. We were to set up accounting. it was nearly two years afte...

John,
You asked us to let you know our findings. Here goes:
Our working month March 2013
We ran the Account activity report and this is what we found
1) beginning balance is -$247,482.49
2) additions and subtractions (debits and credits) $16,227.14
3) ending balance is $25,128.62

Thanks John
It was your second interpretation, thank you. Have a great weekend!

In an attempt to work with a more detailed chart of accounts we began a project to eliminate the Hugh misc expense category we were creating. This presents another question regarding the saving accounts. When we opened the accounts for Capital Improvement and Episcopal Assessments we opened it with ...